Tech Lead, Application Support

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Lead, Application Support do at Fiserv?

As a member of our ETL (Data) Operations team, your role will involve efficiently managing and maintaining ETL systems to ensure their reliability, availability, and optimal performance. You'll work closely with cross-functional teams to drive automation initiatives and implement continuous improvement strategies aimed at boosting efficiency and minimizing downtime. The ideal candidate will possess expertise in Unix, Netezza, Informatica (IDMC), scheduling tools, Qlik Replicate, Business Objects, and other ETL technologies

What will you do:

• Expertise in Informatica, SQL, Netezza, Snowflake, and related tools.
• Working knowledge of Qlik Replicate and Business Objects
• Proficient in troubleshooting, scheduling tools, and Data Warehouse processes.
• Awareness of the Production Environment criticality, SLA, and business impact along with providing root cause analysis.
• Support applications and code fix along with daily cycles support during business and non-operating hours and working on distributed team environments.
• Strong working knowledge of SQL and tuning skills
• Experience in third party tools like Quest Software, Mainframe and CA7 Scheduling / Autosys scheduling tool.
• Should have good communication skills

What you will need to have:

• Strong experience in Application Support (Informatica, Netezza).
• Proficient in SQL, Unix commands, and scheduling tools (Control-M, CA7).
• Good communication, problem-solving skills, and flexibility for shifts/weekends.
• Bachelor’s in computer science with 7-9 years of experience.

 What would be great to have:

• Cognos
• Automation knowledge

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.