Team Manager - Turkish Speaking

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in Eastern Region, East, CMR
Remote
Junior
Gaming • Information Technology
The Role
Lead and coach a Turkish-speaking live casino team: manage schedules, performance, training, disciplinary actions, bonuses, cross-department cooperation, and ensure targets and projects are met using internal systems.
Summary Generated by Built In
Company Description

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

Job Description

  • Manage, supervise, coach, motivate and build team spirit.
  • Present new ideas and policies to prospective teams.
  • Work within your own team/s to produce the required results and to meet company targets.
  • Analyse employee data and performance.
  • Manage employee expectation and eventual requests.
  • Manage and publish employee schedules and vacations.
  • Establish and maintain cross departmental cooperation.
  • Work with internal systems (JIRA, TTS, WIKI, Nevos etc.).
  • Provide, when required, additional job training to game presenters/shufflers, as well within the department.
  • Handle disciplinary cases.
  • Handle and manage monthly bonus distribution.
  • Induction of new members to your team.
  • Manage projects and deadlines set by your direct managers.
  • Propose initiatives and ideas that will benefit the department.
  • Monitoring and evaluating GP's live performances on tables.
  • Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products.

This list may not include all the things Evolution requires You to do and during Your employment, some duties might be added and/or changed.

Qualifications

  • Strong communication in English (verbal and written)
  • Strong communication in Turkish (verbal and written)
  • Higher education would be considered an asset
  • 1 year previous working experience in another managerial / lead position or customer Service-related field within iGaming field experience
  • Strong leadership skills always followed by a professional and open-minded personality
  • An ability to maintain strict confidentiality
  • Able to communicate clearly with staff
  • The knack for helping resolve interpersonal and interdepartmental issues
  • An analytical and proactive approach with keen attention to detail
  • A keen skill for multi-tasking along with excellent problem-solving skills
  • An approachable, energetic presence thriving in a high-pressure environment
  • A great work ethic
  • A diverse understanding of the complexity and dynamics of working within a multicultural environment
  • Have the same company values: alive, do it right and work together 
  • Lead by example with a great team spirit

Additional Information

We offer:

  • Competitive remuneration package
  • Comprehensive training
  • Professional and personal development
  • Health insurance
  • Dynamic working environment
  • Gym 
  • Outstanding experience in an international environment

If you are interested, please apply and you Need to submit your portfolio!

The purpose of processing personal data which candidate submits to Evolution Gaming is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent. 

Skills Required

  • Strong verbal and written communication in English
  • Strong verbal and written communication in Turkish
  • Experience with internal systems (JIRA, TTS, WIKI, Nevos)
  • At least 1 year previous managerial/lead or customer service experience in iGaming
  • Strong leadership skills and professional, open-minded personality
  • Ability to maintain strict confidentiality
  • Able to communicate clearly with staff and resolve interpersonal issues
  • Analytical and proactive approach with keen attention to detail
  • Excellent multi-tasking and problem-solving skills
  • Ability to thrive and lead in high-pressure, multicultural environments
  • Higher education
  • Submit portfolio
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The Company
HQ: Stockholm
5,220 Employees
Year Founded: 2006

What We Do

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second. Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B. The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE. Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy Followers must be 18+. http://gambleaware.co.uk Please gamble responsibly. 🔞 Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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