Team Manager | Tech and Channel Support

Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Job Responsibilities:

• Own and manage relationships with the partner ecosystem including distributors and partners.
• Manage the pipeline together with partners, assisting the partner with required resources for closing new / renewal deals.
• Developing and executing partner account plans & channel sales strategies to ensure that revenue targets are met and over-achieved.
• Create and Analyze Tableau reports and deliver insights about channel performance.
• Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
• Collaborate with internal teams to ensure partners have the resources they need.
• Efficiently Manage a team of Channel support associates to provide Proactive and Reactive support to distributors and partners.
• Identify and implement process improvements for effectiveness of the Channel Support team.
• Work closely and build relationships with the rest of the Tenable team, including Sales, Pre Sales, Customer Advocacy, Research & Development, and Operations.

Qualifications

Our most successful candidates will have:

• A Bachelor’s degree or Associate Degree preferred but not required.
• Minimum of 2 years’ experience in Channel management / partner management, preferably in a technical program.
• Experience in managing a team of Channel support associates
• Strategic selling mindset: ability to develop channel strategies.
• Working knowledge of Cybersecurity technologies, Networking, or system administration
• Passion for problem solving and constantly improving sales knowledge.
• Excellent presentation skills.
• Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues.
• Strong customer-orientation when managing communications and issues.
• The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
• People management expert: Highest level of people management skills and conflict resolution skills; mentoring and training, including team building and morale boosting exercises.
• Knowledge of metrics, their measurements, thresholds, targets and process owners.
• A pro-active attitude towards developing trust and professional rapport with team members; the ability to be a team-player.

Additional Information

All your information will be kept confidential according to EEO guidelines.