Team Manager, Content Curation

Reposted 2 Days Ago
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Penang, Daerah Timor Laut, Penang, MYS
In-Office
5-5 Annually
Senior level
Analytics
The Role
Lead operations of a team curating Chinese researcher profiles, ensuring quality and consistency, mentoring staff, and improving workflow efficiency.
Summary Generated by Built In
  • Lead the day-to-day operations of a team responsible for curating, reviewing, and maintaining Chinese researcher profiles.
  • Plan, assign, and monitor work to ensure delivery against quality, productivity, and turnaround time targets.
  • Provide guidance, coaching, and performance feedback to team members and support their ongoing development.
  • Ensure consistent application of editorial policies, curation rules, and workflow procedures across all profile curation activities.
  • Use Chinese language expertise to support accurate interpretation of researcher names, affiliations, publications, and related metadata.
  • Guide the team in handling profile complexities, identity resolution issues, and data quality exceptions related to Chinese profiles.
  • Monitor output quality, identify gaps or error patterns, and drive corrective actions and process improvements.
  • Maintain team statistics, operational reports, and performance updates as required.
  • Support hiring, onboarding, and training of team members for Chinese profile curation work.
  • Collaborate with relevant stakeholders to resolve workflow issues, clarify policies, and support operational delivery.
  • Contribute to initiatives that improve workflow efficiency, quality control, and consistency of researcher profile data.

Minimum Qualifications
  • Bachelor’s degree or equivalent.
  • 5+ years of relevant experience in content operations, data curation, editorial operations, or a similar environment.
  • Prior team handling or supervisory experience.
  • Fluency in spoken and written Chinese, with good command of English.

Preferred Qualifications
  • Experience in researcher profile curation, scholarly metadata, or bibliographic content operations.
  • Familiarity with Chinese researcher data, affiliations, and name-disambiguation challenges.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

  • Bachelor's degree or equivalent
  • 5+ years of relevant experience in content operations or a similar environment
  • Prior team handling or supervisory experience
  • Fluency in spoken and written Chinese
  • Good command of English

Clarivate Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.

  • Strong & Reliable Incentives Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
  • Leave & Time Off Breadth PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
  • Wellbeing & Lifestyle Benefits Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.

Clarivate Analytics Insights

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The Company
Belfast
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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