Team Manager, Business Development Representatives (BDR) - DACH & EMEA (German Speaking)

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Hiring Remotely in Milan, ITA
In-Office or Remote
Information Technology • Other
The Role
Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We are seeking a dynamic, bilingual (German & English) Manager of Business Development Representatives (BDRs) with strong Enterprise outbound experience to lead our growing team across the DACH region.

As a hands-on and motivational leader, you will coach and develop a high-performing BDR team, with a strong focus on elevating outbound prospecting, especially cold calling, to drive pipeline growth and create qualified opportunities for our Sales organisation.

You’ll work closely with Sales Leadership, Marketing, Sales Enablement, and Customer Success to ensure alignment, improve lead quality, streamline processes, and empower your team with best-in-class tools and training.

Team Leadership & Coaching

  • Lead, mentor, and inspire a team of BDRs, supporting them in improving outreach quality, objection handling, qualification, and overall performance.
  • Provide hands-on call coaching, live feedback, and structured role‑play sessions to boost confidence and conversion rates.
  • Build and deliver scalable training programmes covering outbound techniques, messaging, ICP alignment, and sales best practices.
  • Conduct ongoing performance reviews, setting clear expectations and tailored development plans to support career growth.

Pipeline Creation & Sales Development

  • Drive predictable pipeline generation across inbound and outbound channels (phone, email, social).
  • Collaborate closely with Account Executives and Sales Leadership to align on pipeline targets and improve qualification and conversion metrics.
  • Leverage AI-driven tools and modern sales engagement platforms (Salesloft, Sales Navigator, Cognism, Lusha, etc.) to scale personalised outreach at volume.
  • Ensure Salesforce CRM data is accurate, up‑to‑date, and provides clear visibility into team activity and pipeline impact.

Cross-Functional Collaboration & Process Improvement

  • Partner with Marketing to refine demand generation programmes and improve lead quality and flow.
  • Work with Sales Enablement to enhance messaging, scripts, sequences, and training documentation.
  • Analyse and optimise BDR processes using data-driven insights, identifying opportunities to increase efficiency and effectiveness.
  • Act as a liaison between the BDR team and senior Sales leadership, presenting updates on performance, challenges, and opportunities.

Qualifications

Who You Are

  • A proactive problem-solver with a passion for developing people.
  • Fluent in German and English (written and spoken).
  • Experienced: 2+ years leading BDR/SDR teams within a SaaS or technology organisation.
  • Skilled in Enterprise outbound, cold calling, target account engagement, and qualification methodologies.
  • A strong coach with the ability to motivate, inspire, and upskill teams.
  • A strategic thinker who aligns BDR efforts with broader commercial goals.
  • Comfortable in a fast-paced, high-growth environment with shifting priorities.
  • Proficient in Salesforce, Salesloft/Outreach, Sales Navigator, ZoomInfo, Cognism, and similar tools.

Additional Information

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

Quadient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadient and has not been reviewed or approved by Quadient.

  • Healthcare Strength Multiple medical plan options (HSA, HRA, PPO) with employer funding, plus dental and vision, suggest a comprehensive health offering. Mental‑health, musculoskeletal, and chronic‑condition programs are included, with many at no additional cost when enrolled in a company medical plan.
  • Retirement Support A 401(k) with company contributions is explicitly provided. This supports longer‑term financial security as part of total rewards.
  • Parental & Family Support Six weeks of fully paid parental leave and employer‑paid disability and life coverage provide meaningful family protection. Continued health‑premium coverage during unpaid FMLA portions further supports caregivers.

Quadient Insights

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The Company
England
5,001 Employees

What We Do

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.

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