Team Leader

Main Responsibilities:

• Oversee the flow of card production, fabrication, picking, or dispatch of inbound (IB) items, ensuring all process paths are continuously supplied.
• Plan and allocate staffing to meet daily production demands and Deliver on Time (DOT) requirements.
• Maintain inventory of consumables and coordinate reorders as needed.
• Implement and adhere to best practices for operational tidiness and machine maintenance.
• Troubleshoot machine issues promptly and ensure timely repairs.
• Ensure compliance with safety and environmental regulations within the print room.
• Facilitate clear communication with Maintenance, Health & Safety (H&S), and Operations teams to proactively address issues.
• Report operational challenges, proposed solutions, and updates to the Shift Manager.
• Lead continuous improvement projects aimed at optimizing print room efficiency.
• Monitor and uphold quality control standards in all print room processes.
• Ensure that H&S policies and procedures are followed by all employees on the shop floor.
• Maintain inventory accuracy and effectively resolve stock-related issues.

Management and Leadership Responsibilities:

• Lead, motivate, and develop staff, fostering a positive and productive work environment.
• Provide training and guidance on operational processes and safety protocols.
• Support and encourage team members to reach their full potential within the operational environment.
• Identify barriers to employee productivity and implement solutions to ensure targets are consistently met.

Success will be measured by:

• Efficient management of operations and consistent achievement of production targets.
• Minimal downtime resulting from technical or operational issues.
• High standards of product quality and customer satisfaction.
• Positive feedback from internal stakeholders and effective cross-departmental collaboration.
• Successful implementation of continuous improvement initiatives.

Essential Criteria:

• Previous minimum 3 years of a Team Leader experience in a print production, manufacturing or fulfilment  environment.
• Strong understanding of printing processes, machine operation, and troubleshooting.
• Proven leadership skills with the ability to motivate and manage a team.
• Excellent problem-solving abilities and attention to detail.
• Strong communication skills and the ability to report issues effectively.
• Commitment to safety, quality, and continuous improvement.

Desirable Criteria:

• Experience in workflow management.
• Familiarity with Lean or Six Sigma methodologies.
• Knowledge of HP printing technology.
• Higher education in printing technology, logistics, or a related field.