Team Leader

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Leeds, West Yorkshire, England
In-Office
Retail
The Role

Site Location: Leeds

Hours: 40 hour per week

Working Shift: 10am-6pm/ 11am-7pm (Monday-Friday)

Pay Rate: £14.97 p/hr  (inc. 5% shift premium)

Benefits: Bupa Halth & Dental Insurance, Wellbeing Scheme, Life Insurance LearnLux Financial Care, Employee Discounts, Pension, Tuition Reimbursement, Sport/Gym Membership Contribution, 25 Days of Annual Leave (including tenure entitlement) + Bank Holidays, and more.

Wayfair Leeds is here – A home for your career!

A home for your career awaits at Wayfair Leeds! Be at the heart of our logistics network, leading night operations and daily dispatch to ensure the seamless and safe processing, preparation, and shipment of large parcel freight to our customers.

As a Warehouse Team Leader, you will be responsible for completing night operations and daily dispatch, ensuring that freight is safely processed, prepared for delivery, and shipped to our customers. In addition, you will lead and motivate a small team of warehouse associates ensuring seamless freight processing and delivery within our service area.

What You Will Do:

  • Motivate and encourage teamwork within the workforce to ensure productivity targets and high-quality service delivery are met.
  • Load and unload shipments safely and efficiently, ensuring proper handling to prevent damage.
  • Sort and prepare goods for delivery, ensuring accurate labelling and completion of required paperwork for shipment.
  • Ensure compliance with all Health & Safety policies and procedures by overseeing teams' adherence to safe and efficient practices.
  • Update and maintain accurate spreadsheets to track operational data and support team performance.
  • Prepare and organize all necessary documentation for drivers, including manifests, delivery instructions, and compliance forms.
  • Assist in identifying and resolving operational inefficiencies, contributing to continuous improvement.

What You Will Have:

  • Proven experience successfully operating within a logistics, transport, and/or supply chain function as a team leader, supervisor, or similar role.
  • An effective team player who can motivate and encourage others to achieve team goals.
  • Strong communication skills to deliver clear instructions, ensure team alignment, and support efficient task execution.
  • Confidence in decision-making, with the ability to assess situations and make quick, effective choices under pressure.
  • Familiarity with KPIs to drive performance and achieve operational goals.
  • Good IT navigation skills, including MS Office Suite or Google Suite, and the ability to learn new systems quickly.

This is a hands-on position where we're looking for someone who isn’t afraid to roll up their sleeves and get involved in the day-to-day operations, ensuring everything runs smoothly and efficiently.

Interested? Click Apply today and get talking with your Wayfair Recruiter!

#Disclaimer: For the purposes of advertising and optimization Wayfair may use a different title to that of your contracted title.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

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The Company
HQ: Boston, MA
13,473 Employees
Year Founded: 2002

What We Do

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

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