Team Leader - Business Excellence

Posted Yesterday
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Jaipur, Rajasthan, IND
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Design, develop, and deploy Power Platform low-code solutions (Power Apps, Power Automate Desktop/Cloud) to automate processes, integrate with SharePoint/Dataverse/SQL, and drive continuous improvement using Lean Six Sigma methods. Lead stakeholder engagement, root cause analysis, solution governance, and deliver executive reporting and presentations.
Summary Generated by Built In
Description and Requirements
Job Description
Role Summary: We are seeking an experienced Power Apps and Power Automate Desktop Developer with strong exposure to process improvement, automation, and Lean Six Sigma methodologies. The role will focus on designing, developing, and deploying low-code automation and business solutions while driving continuous improvement initiatives across operations functions.
Technical Skills
  • Experience in Power Apps, data modeling, and performance optimization.
  • Hands-on experience with Power Automate Desktop (RPA) for automating manual and repetitive business processes.
  • Proficient in Power Automate (Cloud flows), including approvals, integrations, error handling, and scheduling.
  • Experience integrating Power Platform solutions with SharePoint, Dataverse, SQL, Excel, Outlook, Teams, and third-party systems.
  • Strong understanding of solution governance, security roles, environment management, and ALM best practices within Power Platform.
  • Excellent working knowledge of MS Excel (advanced formulas, data analysis) and PowerPoint for reporting and executive presentations.

Process Excellence & Lean Six Sigma Skills
  • Lean Six Sigma Green Belt certification with applied knowledge of DMAIC, change management, and project execution (good to have)
    • Process Maps
    • Value Stream Mapping (VSM)
    • FMEA
    • Other Green Belt-level quality and analytical tools

Functional Requirements
  • Total Experience: 5+ years
  • Ability to identify operational gaps, perform root cause analysis, and implement sustainable solutions.
  • Strong stakeholder management skills with the ability to collaborate, influence, and facilitate discussions across functions.
  • Proven planning and analytical skills to support continuous improvement, innovation, and digital transformation initiatives.
  • Experience working with senior leadership, business partners, and global stakeholders.

Soft Skills
  • Excellent listening, verbal, and written communication skills.
  • Strong decision-making and problem-solving ability.
  • Result-oriented with strong negotiation and influencing skills.
  • Ability to propose creative and innovative automation solutions to complex business problems.
  • Builds and maintains strong relationships with internal and external stakeholders.
  • Communicates effectively to understand business needs and evaluate alternative solution approaches.

About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

  • Power Apps development experience (low-code)
  • Power Automate Desktop (RPA) hands-on experience
  • Power Automate (Cloud flows) including approvals, integrations, error handling and scheduling
  • Integration experience with SharePoint, Dataverse, SQL, Excel, Outlook, and Teams
  • Solution governance, security roles, environment management, and ALM best practices within Power Platform
  • Advanced MS Excel (advanced formulas, data analysis) and PowerPoint for reporting
  • Total professional experience of 5+ years
  • Ability to identify operational gaps, perform root cause analysis, and implement sustainable solutions
  • Strong stakeholder management and collaboration with senior leadership and global stakeholders
  • Excellent verbal and written communication, decision-making, and problem-solving skills
  • Lean Six Sigma Green Belt certification and applied DMAIC knowledge (process maps, VSM, FMEA)

What the Team is Saying

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Patricia Hixson
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Rene Rivera
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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

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