Team Lead

Reports To: Warehouse Supervisor
FLSA Status: Non-Exempt

Langham Logistics is looking for a dependable and motivated Warehouse Team Lead who enjoys leading by example and keeping warehouse operations moving efficiently.

In this hands-on leadership role, you will help coordinate daily warehouse activities, support and train associates, maintain inventory accuracy, and ensure customer orders are handled safely, accurately, and on schedule. You will serve as an important link between warehouse associates and the Warehouse Supervisor, helping the team stay organized, productive, and focused on quality.

If you're an experienced warehouse professional who is ready to take on more leadership responsibility, we'd like to hear from you.

As a Warehouse Team Lead, you will:

• Help coordinate daily warehouse operations, including receiving, put-away, picking, packing, and shipping.
• Assign and distribute daily work based on workload, priorities, and associate skills.
• Ensure inbound and outbound shipments are accurately checked, documented, and processed.
• Monitor daily productivity and quality goals and make adjustments when needed.
• Help maintain accurate inventory using RF scanners and warehouse computer systems.
• Ensure products are stored in the correct locations without damage to product or equipment.
• Perform quality checks during receiving and put-away processes.
• Investigate and help resolve receiving, inventory, put-away, and shipping errors.
• Train new hires and cross-train existing associates on warehouse processes and equipment.
• Coach team members and provide day-to-day direction and support.
• Communicate with customers when needed to help resolve shipment discrepancies.
• Prepare daily work assignments and ensure pick tickets are distributed appropriately.
• Monitor staffing needs and communicate overtime or additional manpower needs to the Warehouse Supervisor.
• Ensure hand-picked orders are correctly picked, packed, and prepared for shipment.
• Identify opportunities to improve workflow, productivity, quality, and efficiency.
• Promote teamwork, accountability, and a positive work environment.

Safety is an essential part of this role. The Warehouse Team Lead is expected to:

• Ensure warehouse activities are performed according to established safety and security procedures.
• Safely operate warehouse equipment, including forklifts and other powered industrial equipment.
• Follow applicable requirements for handling hazardous materials.
• Support compliance with applicable security requirements.
• Complete assigned equipment checks and basic maintenance.
• Maintain clean, organized, and safe work areas.
• Reinforce safe work practices with warehouse associates.

The ideal candidate will bring:

• Previous warehouse, distribution, or logistics experience.
• At least one year of experience in a comparable position.
• Experience providing day-to-day leadership, coaching, or training to warehouse employees.
• Forklift experience and the ability to complete required forklift certification training.
• Experience using RF scanners or similar warehouse technology.
• Basic computer skills and comfort using warehouse computer systems.
• Strong attention to detail and a focus on accuracy.
• Good verbal, written, and interpersonal communication skills.
• The ability to read and follow customer orders, work instructions, and warehouse documentation.
• Strong organizational and time-management skills.
• Basic math skills.
• The ability to prioritize work in a fast-paced environment.
• A proactive approach to identifying and communicating problems.
• The ability to work effectively both independently and as part of a team.
• Flexibility to adjust to changing workloads and work hours.

• High school diploma or GED required.

Candidates should be comfortable operating, or learning to operate as required:

• Stand-up forklift
• Sit-down forklift
• Order picker
• Turret truck
• RF scanner
• Mobile computer/workstation equipment

This is an active warehouse position. Team Leads must be able to:

• Bend, stoop, reach, and perform other physical movements required for warehouse operations.
• Lift up to 50 pounds as part of the regular work routine.
• Safely operate warehouse and computer equipment.
• Work in a warehouse environment where temperatures may vary.

Success in this position includes:

• Meeting productivity and quality expectations.
• Maintaining accurate inventory and order processing.
• Supporting low error rates and efficient workflow.
• Helping the team complete customer orders accurately and on schedule.
• Providing effective training, coaching, and daily direction.
• Following established safety, security, quality, and operating procedures.
• Providing professional service to internal and external customers.
• Contributing to a positive, team-oriented warehouse environment.

Every team member plays a role in the customer experience. The Warehouse Team Lead is expected to provide courteous, professional service and represent Langham Logistics positively when working with customers, coworkers, and other business partners.

If you have warehouse experience, know how to keep a team organized, and are ready to take the next step in your logistics career, apply today to join Langham Logistics as a Warehouse Team Lead.

This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the ongoing needs of the organization. Langham Logistics reserves the right to modify job responsibilities and expectations as business needs evolve.