At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description:
Location: Sioux Falls, SD
Company: PREMIER Bankcard
About the Role
Oversees a team of developers responsible for creating, maintaining, and updating application programs and systems. Coordinates the work of subordinate developers and ensures adherence to programming quality standards. Provides training in programming techniques, with a focus on automating, maintaining, and enhancing existing manual procedures, programs, software, and systems. Engages in problem analysis and system design as part of the program development process.
Job Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
- Investigates and resolves significant issues on behalf of management related to PREMIER enterprise CRM applications, API specifications and implementations, data schema, and documentation of all processes.
- Perform tasks that substantially impact business operations across multiple internal and external PREMIER applications. This includes analyzing information requirements and specifications for systems construction and maintenance to ensure efficiency, data security, and the adoption of new technology platforms. The low code platforms, databases and tables may be highly complex and extensive.
- Completes major assignments that affect business operations through various internal and external systems, API’s, including databases and tables.
- Participate in planning both long-term and short-term business objectives.
- Coordinates the completion of department projects and outstanding Internal Program Requests, organizing the workflow among team members.
- Ensures that Internal Programming Requests are implemented smoothly and without disruption by participating in software releases. These assignments directly relate to the expected performance of general business operations.
- Completes or delegates the completion of Help Desk tickets.
- Assist developers with questions regarding PREMIER technology stack and proper coding standards.
- Ensures developers adhere to a stringent Software Development Life cycle (SDLC) , Agile Methodologies, Enterprise strategies, and provides coaching as needed to ensure compliance.
- Ensures that each employee has the necessary training and resources to perform their job duties efficiently and effectively.
- Reviews, monitors, and tests of the functionality and performance of work assigned to subordinate developers, including IPRs and projects.
- Resolves operational production problems where there are no clear precedents.
- Provides feedback and further direction to developers as needed.
- With guidance from management, monitors and evaluates individual employee performance, delivers performance reviews, recommends salary adjustments, and addresses employee issues, concerns, and future development.
- Ensures adherence to department and company policies and procedures.
- Presents recommendations or solutions to outstanding or potential issues under the guidance of their superior.
- Ensure work rules and attendance standards are consistently met.
- Accurately completes reports detailing work time spent on individual IPRs or projects.
- Conducts tasks in compliance with all consumer protection regulations, ensuring no harm to consumers.
- Interviews, recommends for hire, provides training, and supports staff. Provides constructive and timely performance reviews. Handles discipline and termination of employees in accordance with company policy.
Skills and Qualifications
- Enhanced computer skills, including multiple coding languages and knowledge of processing, data transmission software, low code platforms and API development.
- Proficiency in English with strong verbal and written communication skills.
- Ability to concentrate, work independently, and pay attention to detail.
- Analytical and problem-solving skills, including logical thinking.
- Capacity to learn, adapt to change, and become proficient quickly.
- Ability to exercise self-control, adhere to company policies, and uphold company values.
- Facilitates the flow of work within and between work units, meeting productivity requirements.
- Listens carefully to complex issues and respond effectively; educates and mentors.
- Sets performance expectations, delegates responsibility, and stimulates career growth.
- Analyzes and develops timely solutions to complex issues.
- Meet deadlines and deliver expedient customer service.
- Organizes and completes assignments or projects within the allotted time, ensuring all components are included.
- Bachelor's degree in computer science or a related field preferred.
- 3+ years of experience in developing systems with API’s and/or low code Platforms like MuleSoft or PEGA preferred.
- One (1) year of progressively responsible management experience in an API, low code platforms, and database, preferred.
- Experience in AWS cloud-based implementation, preferred.
- Experience in observability tools like Datadog is preferred.
- Combination of education/experience that would enable incumbent to meet essential duties and required competencies of the position is required.
- undefined.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- We have an emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work.
- Career advancement opportunities is a way PREMIER leaders show they care.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
Skills Required
- Enhanced computer skills, including coding languages, processing and data transmission software, low-code platforms, and API development
- Strong verbal and written English communication skills
- Analytical, logical thinking, and problem-solving skills
- Ability to work independently, concentrate, and pay attention to detail
- Ability to learn quickly, adapt to change, and become proficient in new technologies
- Ability to facilitate workflow, meet productivity requirements, and complete assignments on time
- Ability to educate, mentor, delegate responsibility, and support employee development
- Ability to analyze and develop timely solutions to complex issues
- Bachelor's degree in computer science or a related field
- 3+ years of experience developing systems with APIs and/or low-code platforms such as MuleSoft or PEGA
- At least 1 year of progressively responsible management experience involving APIs, low-code platforms, and databases
- Experience implementing AWS cloud-based solutions
- Experience with observability tools such as Datadog
- Combination of education and experience sufficient to perform the essential duties
What We Do
First PREMIER Bank and PREMIER Bankcard are considered one of the strongest financial organizations in the nation. We’ve achieved our success by embodying the views and values of The PREMIER Way. Our customers are the number one reason we exist. Our employees are our most valuable resource, and serving others is our foundational core. We are an American Banker Magazine’s “Best Banks to Work For”, one of the top 15 issuers of Mastercard® credit cards and believe in always doing what’s right for our employees, customers and communities. We are active supporters of more than 700 charities and non-profits. Our employees also contribute over 30,000 hours of community service annually. Member FDIC. Equal Housing Lender. AA/EOE. About First PREMIER Bank First PREMIER Bank is a Sioux Falls-based financial industry leader with nearly $3 billion in total assets. We serve our local, regional and national clients with pride and personal customer care. First PREMIER is consistently ranked as a top-performing bank for asset size by the American Banking Association’s Banking Journal. Most recently, we were named the Best Performing Large Community Bank in the Nation by S & P Global Market Intelligence. About PREMIER Bankcard Second chances are our first priority. As the 12th largest issuer of Mastercard® credit cards, we're proud to have millions of cardholders nationwide - good people who may have had less-than-perfect credit and need someone on their side. Along with a second chance, we also provide award-winning U.S. based customer service and are the recipients of three silver and three bronze Stevie Awards for customer service (Contact Center of the Year, Customer Service Dept. of the Year, Most Valuable Response by a Customer Service Team.)
