Key Responsibilities
- Manage the day-to-day progression of deals from credit approval to drawdown.
- Complete credit searches and loan data input.
- Support testing and enhancement of internal systems.
- Liaise with Lending Managers, Underwriters, solicitors and valuers to ensure timely completion.
- Conduct and oversee KYC and AML checks, ensuring all onboarding activity is compliant and complete prior to drawdown.
- Use internal systems to manage deal progression, maintain records, and support MI reporting.
- Monitor pipeline activity and escalate issues or delays.
- Support the New Business Operations Manager in driving performance against SLAs and KPIs.
- Contribute to process improvement and automation initiatives.
- Support project work, contributing operational insight and execution.
- Ensure compliance with regulatory requirements and internal policies.
- Provide excellent service to internal and external stakeholders.
- Corporate Responsibilities
- Read and follow all relevant company policies and procedures
- Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy
- Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role
Required Skills & Experience
- 2-5 years’ experience in financial services, ideally in lending operations or completions, with a preference to bridging lending. ·
- Strong understanding of lending products and onboarding processes.
- Performance-driven, with a focus on execution and service delivery.
- Experience working with third-party suppliers such as solicitors and valuers.
- Working knowledge of KYC and AML processes in a lending environment.
- Comfortable working with operational systems and tools to support efficient deal management. ·
- Strong organisational and communication skills.
- Experience using nCino or comparable systems to manage deal progression and maintain records is beneficial.
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What We Do
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range of award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us. 🌟 Rated ‘Excellent’ on Trustpilot 🌟 Rated 4.88/5 on Smart Money People 🌟 Rated 4.6/5 on Google 🏆‘Commended’ for the Best Business Variable Rate Deposit Account Provider at the 2024 Business Moneyfacts Awards 🥇Winner of the Best Monthly Interest Savings Provider at the 2024 Moneynet Personal Finance Awards
