Financial Crimes Team Lead, Afterpay

Join a movement in which everyone can win. We started a movement in which everyone can win - shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world's best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi's, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.
Afterpay is completely free for customers who pay on time - helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Role
The Financial Crimes Investigations team at Afterpay (Block Inc.) diligently monitors for potential money laundering, fraud, and other suspicious activities on the platform. As a Financial Crimes Team Lead, you will oversee a team of compliance specialists and be responsible for managing casework, conducting quality control reviews, tracking key performance indicators (KPIs), and ensuring adherence to Service Level Agreements (SLAs) while optimizing overall team performance. You will collaborate closely with colleagues within the Financial Crimes organization to effectively manage risk, develop robust procedures, and enhance workflow efficiency. Additionally, you will ensure that Afterpay meets its regulatory obligations and all applicable laws to actively disrupt financial crime across multiple jurisdictions that Afterpay operates in.
You Will

• Oversee a team of specialists with varying levels of experience in reviewing transaction monitoring alerts, internal referrals of unusual activity and other work streams related to financial crime risks.
• Ensure timely reporting of suspicious matters to local regulatory bodies and partner banks.
• Provide guidance, training and act as an escalation point for your team as they perform reviews and make decisions on the disposition of cases.
• Conduct frequent performance assessments as they relate to program goals.
• Support the Suspicious Activities Investigations Lead to develop and maintain policies and procedures applicable to the team, including iterating on existing workflows to streamline, improve efficiency and effectiveness.
• Collaborate with other Compliance Team members or key stakeholders to develop technical specifications for tool enhancements or to make improvements to the program.
• Manage SLAs, KPIs and deadlines as well as team member performance.
• Provide support in preparing for new product launches, writing procedural documentation and assisting with internal & external audit requirements.

You Have

• 3+ years experience in AML/Compliance work, preferably in a financial institution or related FinTech payments space
• 2+ year of directly managing employees within an operations model that are responsible for conducting financial crimes investigations.
• Knowledge in AML transaction monitoring and financial crime typologies and risks
• Excellent written communication skills that demonstrate attention to detail and accuracy
• The ability to handle sensitive directives and work with team members and stakeholders of all levels
• The ability to work in a fast-paced environment and adjust quickly
• Familiarity with relevant AML laws and regulations as well as industry best practices in international jurisdictions

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.