Position Summary
MetLife established a Global capability center (MGCC) in India to scale and mature Data & Analytics, technology capabilities in a cost-effective manner and make MetLife future ready. The center is integral to Global Technology and Operations with a with a focus to protect & build MetLife IP, promote reusability and drive experimentation and innovation. The Data & Analytics team in India mirrors the Global D&A team with an objective to drive business value through trusted data, scaled capabilities, and actionable insights. The operating models consists of business aligned data officers- US, Japan and LatAm & Corporate functions enabled by enterprise COEs- data engineering, data governance and data science
Role Value Proposition
MetLife Global Capability Center (MGCC) is looking for a community engagement practitioner and the role is integral to US Business Data and Analytics (D&A) organization. US Data and analytics organization is structured by pillars, each pillar accountable to drive commercial impact through data and analytics solutions for a product and/or business function such as Dental, Disability, Life, Pet or Employer: billing, call center, sales, underwriting etal. This role will directly report into MGCC operations leader, the individual is accountable to oversee D&A community organization fostering a D&A community beyond org hierarchy across MGCC India. The candidate should have a strong understanding of branding, culture, stakeholder management, talent management, excellent analytical skills, and experience with managing/handling high level engagements with leaders.
Job Responsibilities
- Collaborate with the US D&A community and MGCC to develop and maintain effective communications regarding hiring, training, work anniversaries, and other significant events and milestones
- Facilitation of skill set communities within D&A
- US D&A Training (technical, communication, etc.)
- Manage Jr. Talent programs (internship, rotation, etc.)
- Contribute to D&A Branding (close to business)
- Lead India D&A event organization
- Leader and guardian of India D&A culture
- US D&A stakeholder management on Communications, HR Trainings and HR Talent
- Management of external speaking (for US Data officer and other leaders)
- Manage high-level internal speaking engagements and D&A-led events like (Monthly townhalls, Quarterly connects etal)
- D&A stakeholder management towards Communication, HR Training and HR Talent
- Collaborate with different functions/leadership team to contribute and drive closure
Education, Technical Skills & Other Critical Requirement
Education
Bachelors/Masters in any discipline from leading/recognized institutes
Experience
(In Years)
5 - 8 years of relevant experience community engagement role
Technical Skills
Other Preferred Skills
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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What We Do
Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
