Responsibilities
Leadership & Capability Development
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Delivery
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Team Leads are expected to continue to write code, develop software, whether it be for
tooling, for automation, code refactoring or for application development.
Direct manager for a team of 6-10 engineers across different technology skills
Setting team objectives and conducting Performance Evaluation. Provide regular
performance feedback and conduct career planning with staff. Takes appropriate corrective
action as needed to promote optimal employee performance.
Identifying training needs of the team and individuals. Collaborate with Principal Engineers
and Tech Leads to develop skills of staff and help advance their careers
Mentoring and coaching engineers.
Recruitment (on/off boarding), hiring, and training of new talent
Ensures individuals and team align with company policies, training, compliance modules etc.
Support interactions with customers and development team to gather and define
requirements
Accountable for the delivery of high quality software solutions, services and the support of
such solutions and applications (i.e. Build and Run).
Ensure the team consistently ships high quality code
Build strong partnerships with business, operations, infrastructure and other key
stakeholder groups
Analyze risks, issues and other data in supporting teams reaching actionable decisions.
Create and manage plans to mitigate risks for all projects in your Squad.
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Practice & Craftsmanship
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Required Skills
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Excellent Stakeholder Management
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Demonstrates independent thinking and decision-making abilities
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Possesses strong management and leadership skills including, but not limited to, innovation,
communication, ability to influence, strategic thinking and planning
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Strong interpersonal and written and verbal communication skills.
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Ability to deal with ambiguity and changing business priorities and new requirements
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Strong innovation, influencing, negotiating skills, and strategic agility
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Professional maturity and responsibility. A Squad Lead is expected to take ownership of
issues and work with others to resolve them.
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Strong ability to help a team in all facets of the delivery cycle from analysis of requirements,
design, development through implementation.
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In depth knowledge of industry standard best practices, development lifecycle processes
and methodologies. Experience using agile methodology is a plus.
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Thorough understanding of quality management.
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Experienced in the use of metrics to drive decision making and process change.
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Proven ability to manage competing priorities in a fast-paced environment.
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Self-motivated, able to work independently and thrive in a fast-paced, multi-tasking, high
productivity environment.
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Action-oriented, decisive approach to work required, with the willingness to take a hands-
on role to ensure deliverables are met on time.
Ensure the team focuses on removing bottlenecks, improving system performance, and
optimizing reliability and maintainability
Manage resource allocations and priorities effectively.
Drive cross-team collaboration
Partner with Product Owners and CJEs to own and plan the backlog and adapt to changes in
priorities/requirements/velocity in an agile environment.
Works with department management and operations team on planning, prioritization and
resource allocation initiatives
Maintains and manages team, customer, and vendor relationships that drive business
results
Provide regular reports to the Area Lead and other departments on your Squad’s
achievements, challenges and recommended solutions.
Work with Chapter Leads, Principal Engineers and other Tech Leads to ensure best practices
are implemented and followed.
Identify and implement appropriate continuous improvement opportunities
Help improve our engineering tooling and practices
• Proven experience and expertise in delivering high quality enterprise applications.
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
