Our European Business Support Center (EBSC) is seeking candidates for the following position based in Warsaw, Poland:
Team Coordinator
In this role, you will support a team handling insurance claims operations across Germany, Austria, Ireland, and the Czech Republic. The position combines people leadership with operational and project-based responsibilities, and identifying opportunities to improve ways of working within the Claims area. You will also help recommend and implement new solutions to support efficiency and service quality across multiple markets.
We will count on you to:
Lead and support a team responsible for claims operations across Germany, Austria, Ireland, and the Czech Republic.
Manage day-to-day priorities, workload, and escalations in a dynamic environment.
Partner with stakeholders to drive process improvements and support claims-related initiatives across multiple markets.
Conduct process analysis, process mapping, data gathering, and identify opportunities for optimization.
Recommend and help implement new solutions to improve efficiency and effectiveness within the Claims area.
What you need to have:
Proven experience in people management / team leadership.
Strong ability to prioritize tasks, manage workload, and handle escalations effectively.
Proactive, independent, and highly communicative working style.
Comfort working in a fast-paced, changing environment.
Experience in process improvement and/or project management.
Advanced English proficiency.
What makes you stand out:
German and/or Czech language skills.
Experience supporting international claims operations.
Strong analytical mindset with the ability to turn data into actionable recommendations.
Familiarity with business analysis, process optimization, or operational transformation.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Proven experience in people management or team leadership
- Ability to prioritize tasks, manage workload, and handle escalations effectively
- Proactive, independent, and highly communicative working style
- Ability to work effectively in a fast-paced, changing environment
- Experience in process improvement and/or project management
- Advanced English proficiency
- German and/or Czech language skills
- Experience supporting international claims operations
- Strong analytical mindset and ability to turn data into actionable recommendations
- Familiarity with business analysis, process optimization, or operational transformation
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
