The Role
Own the architecture, scalability, reliability, and production success of a healthcare platform supporting EMR, patient intake, administrative workflows, and analytics. Design distributed systems, integrations, event-driven workflows, data tracking, deployment strategies, monitoring, security, and performance improvements. Lead architecture reviews, establish engineering standards, mentor engineers, and collaborate with product, analytics, and business teams.
Summary Generated by Built In
Position: Technology Lead / Architect
Location: Hyderabad
Experience: 10 + Years
Time Zone: Starts from 12 PM IST
We are building a next-generation healthcare platform (EMR, Patient Intake, Admin Systems, and Analytics-driven workflows) and are looking for a Technology Architect who can take end-to-end ownership of system design, scalability, and production reliability.
This is a high-impact, hands-on role where you will work closely with Engineering, Product, Analytics, and Business teams to design systems that directly influence patient experience, conversion, and operational efficiency.
👉 This role is not limited to high-level design — you are expected to drive execution, solve real-world problems, and ensure production success.
Key Responsibilities🔹 End-to-End System Design & Ownership- Design and evolve scalable, reliable systems supporting patient-facing and internal workflows
- Define architecture patterns, service boundaries, and communication strategies across the platform
- Ensure systems are built with a strong focus on performance, resiliency, and maintainability
- Translate business requirements into robust technical solutions
- Design complex, multi-step user journeys such as patient intake flows and onboarding experiences
- Build flexible systems capable of handling dynamic workflows, conditional logic, and state-driven interactions
- Ensure seamless user experience even in failure scenarios or partial system outages
- Enable accurate tracking of user journeys and business-critical events across the platform
- Design systems that support analytics, reporting, and data-driven decision-making
- Work closely with analytics teams to ensure data consistency, traceability, and usability for dashboards and insights
- Define and implement strategies for system stability, fault tolerance, and graceful degradation
- Ensure readiness for production environments, including deployment strategies, rollback mechanisms, and environment configurations
- Drive improvements in monitoring, alerting, and debugging capabilities
- Architect integrations with external platforms such as providers, partners, and third-party services
- Ensure reliable handling of asynchronous workflows, event-driven processes, and external dependencies
- Design mechanisms for retry handling, idempotency, and failure recovery
- Identify bottlenecks across the system and implement optimizations for speed and efficiency
- Design solutions that can scale with increasing user traffic and business growth
- Implement caching, load handling, and efficient data access strategies
- Ensure systems are designed with strong data protection and secure access patterns
- Handle sensitive data responsibly with appropriate safeguards
- Align architecture with healthcare and data privacy standards
- Define and enforce best practices for system design, coding standards, and reviews
- Conduct architecture and design reviews to ensure quality and consistency
- Mentor engineers and guide teams in building scalable and maintainable solutions
- Drive improvements in engineering maturity, quality, and delivery predictability
- Core Development:
- JavaScript / TypeScript, Next.js / React, Node.js (REST / GraphQL / tRPC)
- Data & Analytics:
- Google Tag Manager (GTM), Segment, Mixpanel, Google Analytics 4, Google BigQuery
- Cloud & Deployment:
- AWS / GCP / Azure, Vercel, GitHub Actions
- Backend & Storage:
- PostgreSQL, Prisma, Redis, Trigger.dev
- Integrations & Payments:
- APIs & Webhooks, Stripe
- Monitoring & Observability:
- Sentry, Datadog
- Collaboration & Tools:
- Jira, Confluence, Figma
- Strong experience in designing and building scalable web platforms and distributed systems
- Deep understanding of modern web technologies and backend systems
- Experience working with event-driven systems, APIs, and third-party integrations
- Hands-on experience with cloud platforms and deployment pipelines
- Strong knowledge of data modeling, tracking systems, and analytics integration
- Proven ability to handle production systems at scale
- Excellent problem-solving skills with a focus on real-world scenarios
- Experience working in healthcare, EMR, or regulated domains
- Exposure to growth platforms, analytics tracking, or conversion optimization systems
- Familiarity with modern tools and frameworks used in scalable product development
- Experience working in fast-paced, high-growth environments
Success Metrics
- Improved system reliability and reduction in production issues
- Enhanced visibility into user journeys and business metrics
- Faster and more predictable delivery of features
- Scalable systems capable of handling increased traffic
- Seamless integration with external systems and partners
- Take full ownership — from design to production outcomes
- Be hands-on when needed, especially in critical situations
- Simplify complex problems into practical, scalable solutions
- Collaborate effectively across engineering, product, and business teams
- Drive decisions with a strong balance of technical depth and business impact
About Softobiz:
Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 350+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 18 years.
At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.
Why Should You Join Softobiz?
- Work with technical craftsmen who are pioneers in the latest technologies.
- Access training sessions and skill-enhancement courses for personal and professional growth.
- Be rewarded for exceptional performance and celebrate success through engaging parties.
- Experience a culture that embraces diversity and creates an inclusive environment for all employees.
Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
Skills Required
- 10+ years of professional experience
- Experience designing and building scalable web platforms and distributed systems
- Deep understanding of modern web technologies and backend systems
- Experience with event-driven systems, APIs, and third-party integrations
- Hands-on experience with cloud platforms and deployment pipelines
- Strong knowledge of data modeling, tracking systems, and analytics integration
- Proven ability to handle production systems at scale
- Excellent problem-solving skills focused on real-world scenarios
- Experience in healthcare, EMR, or regulated domains
- Exposure to growth platforms, analytics tracking, or conversion optimization systems
- Familiarity with modern tools and frameworks used in scalable product development
- Experience in fast-paced, high-growth environments
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The Company
What We Do
In the 21st century, where technology brings people together through digitalization; Softobiz Technologies is combining the power of people, technology, and the market to Rethink Transformation & Enterprise Decisions. We are an avant-garde technology leader working at the heart of innovation to deliver cutting-edge technology solutions in digital transformation, product engineering, and cloud services. Our focus is always on accelerating the next age of digitalization by driving world-class product innovation and delivering future-ready solutions to achieve sustainable, operational, and mission-based goals for our client’s businesses.
