The Role
Design and govern scalable eCommerce product taxonomies, category trees, attribute schemas, and metadata standards. Audit catalog quality, resolve misclassifications, and support AI-assisted classification through ground-truth datasets and evaluation criteria. Partner with search, merchandising, UX, catalog operations, and engineering teams to improve discovery, personalization, SEO, and product data ingestion. Own taxonomy tooling, reporting, documentation, and governance processes across large product catalogs.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
Detail-obsessed, data-driven Taxonomist to architect and steward the classification framework that powers our eCommerce platform. You will be the backbone of how millions of products are discovered, surfaced, and recommended to shoppers, working at the intersection of information architecture, AI training data, and customer experience.
In this role, you will design scalable category trees, define attribute schemas, and collaborate closely with machine learning engineers to ensure our AI-powered search, recommendation, and personalization engines are trained on clean, consistent, and semantically rich product data. Your taxonomies will directly influence conversion rates, catalog quality scores, and the personalized experience.
🛠 What You’ll Get Your Hands On:
Taxonomy Design & Governance
- Design, build, and maintain a multi-level product taxonomy (category trees, sub-categories) aligned with business verticals and customer needs.
- Establish and enforce taxonomy governance standards, naming conventions, and classification rules across all product lines.
- Keep the category system up to date by adding new categories when needed, removing ones that are no longer used, and fixing any conflicts where products are placed in the wrong category.
- Conduct regular audits to detect taxonomy drift, miscategorizations, and data quality issues at scale on the live app and at the backend.
Attribute & Metadata Architecture
- Define product attribute schemas (facets, filters, and metadata fields) for each category, ensuring completeness, consistency, and searchability.
- Make sure product details (like size, color, or material) are consistently organized across all categories and standardized
- Collaborate with catalog & content operations team to create data entry standards and attribute validation rules.
AI & Smart Platform Collaboration
- Support development of AI-assisted auto-classification and auto-tagging pipelines by defining ground truth datasets and evaluation criteria.
- Build lists of related words and search terms to help the app better understand what shoppers are looking for and surface the right products.
- Review how the AI is categorizing products, spot mistakes, and share clear feedback to help it get smarter over time.
Cross-Functional Partnership
- Work with Search & Discovery teams to align taxonomy structures with faceted navigation, filter logic, and SEO requirements.
- Collaborate with Merchandising and Category Managers to reflect business priorities and emerging trends in taxonomy updates.
- Partner with merchants onboarding & experience team to streamline product data ingestion and enforce classification compliance at source.
- Liaise with UX/UI teams to validate that category structures align with front-end navigation patterns and customer browsing behavior.
Data Quality & Tooling
- Own the taxonomy management toolset and drive process improvements.
- Produce regular reporting on catalog coverage, classification accuracy, attribute completeness, and taxonomy health KPIs.
- Develop and maintain documentation, taxonomy guides, and onboarding materials for internal teams and third-party sellers.
🧙♂️ The Magic You Bring
- Autonomous Mindset: Proactively identify gaps and opportunities within the taxonomy and catalog data, taking initiative to propose and implement improvements without waiting to be asked.
- 4–6 years of experience in taxonomy, information architecture, data governance, or catalog management — preferably within an eCommerce, retail, or marketplace environment.
- Proven track record designing hierarchical classification systems for large, diverse product catalogs (200K+ SKUs).
- Deep understanding of product attribute modeling, faceted search, and metadata standards (GS1, UNSPSC, or similar).
- Hands-on experience with PIM, CMS (Product Information Management) systems.
- Proficiency with data tools: Excel / Google Sheets, SQL (for querying product data), and basic scripting (Python preferred).
- Strong analytical mindset with the ability to identify inconsistencies and drive systematic resolutions across large datasets.
- Excellent written and verbal communication skills in English and Arabic; ability to document complex classification logic in clear, accessible language.
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- 4-6 years of experience in taxonomy, information architecture, data governance, or catalog management
- Experience designing hierarchical classification systems for large, diverse product catalogs of 200,000 or more SKUs
- Understanding of product attribute modeling, faceted search, and metadata standards such as GS1 or UNSPSC
- Hands-on experience with Product Information Management systems and Content Management Systems
- Proficiency with Excel or Google Sheets
- Proficiency with SQL for querying product data
- Basic scripting ability, preferably Python
- Strong analytical ability to identify inconsistencies and resolve issues across large datasets
- Excellent written and verbal communication skills in English and Arabic
- Experience in an eCommerce, retail, or marketplace environment
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The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
