Tax Technology Manager – AI, Automation & Digital Skills

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with ambitious goals and a clear vision to be the premium adviser to the middle market.

Our Internal Tax Technology team is focused on improving how our national Tax practice operates through AI, automation and digital skills to support our digital first business.

The role of Tax Technology Manager is an internal, business facing role within the Internal Tax Technology team. Unlike traditional client-facing roles, your clients are our Tax colleagues and stakeholders across the UK. Success in this role comes from understanding their challenges, identifying opportunities to improve processes and ways of working, and delivering practical technology solutions that create measurable business value.

You will lead the day-to-day delivery of AI, automation and digital skills initiatives across the Tax business, working closely with stakeholders and engineering teams. You will take projects from concept through to implementation, ensuring solutions are delivered successfully, adopted effectively and generate tangible benefits for the business.

This is a highly visible national role offering the opportunity to make a significant impact on how technology is used across the Tax business.

You will make an impact by:

• Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues
• Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions.
• Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service.
• Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions.
• Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results.

What We Are Looking For

We are looking for a proactive, collaborative individual who enjoys solving problems, enabling others and delivering meaningful business change through technology.

The ideal candidate will have:

• Experience in Tax Technology within a professional services or similar environment.
• Proven experience delivering AI, automation and/or digital transformation solutions from concept through to implementation, adoption and measurable business benefit.
• Strong knowledge of tax compliance and advisory processes.
• Experience leading on the day-to-day delivery of technology, automation and business improvement initiatives.
• Strong stakeholder management skills, with the ability to build trusted relationships and influence across a national business.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Experience supporting change and user adoption, including coaching, mentoring and developing junior colleagues.
• Strong analytical and problem-solving skills, with the ability to use data to identify opportunities and measure impact.
• Strong attention to detail and a commitment to delivering high-quality outcomes.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

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Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.