Tax Manager

The Tax Manager is responsible for managing a portfolio of clients and delivering high-quality tax advisory and compliance services.

The role includes leading client engagements, managing and developing team members, maintaining strong client relationships, managing engagement risks and financial performance, and contributing to business development activities.

1. Client and Engagement Management

• Manage a portfolio of client and act as the primary point of contact for assignment engagements.
  
• Develop a strong understanding of clients’ businesses, needs and expectations.
  
• Plan, manage and deliver tax advisory and compliance engagements in accordance with the agreed scope, timelines and quality standards.
  
• Provide practical and commercially focused solutions to complex tax matters.
  
• Prepare and review high-quality tax reports, advice, applications and other client deliverables.
  
• Maintain regular communication with clients and keep them informed of engagement progress and key issues.
  
• Coordinate with internal and external specialists where required.
  

2. Technical and Quality Management

• Maintain strong knowledge of Vietnamese tax regulations and relevant developments.
  
• Review complex tax matters, identify technical and engagement risks, and recommend appropriate solutions.
  
• Ensure that advice and deliverables are supported by appropriate research and documentation.
  
• Review the work of team members and ensure that deliverables meet the firm’s quality standards.
  
• Consult with Directors, Partners and relevant specialists on significant or complex matters.
  
• Contribute to the development and delivery of technical training for team members and clients.
  

3. Risk and Financial Management

• Ensure compliance with the firm’s client acceptance, engagement and risk management procedures.
  
• Identify and escalate significant engagement risks in a timely manner.
  
• Monitor engagement budgets, work in progress, billing and collection.
  
• Manage engagement performance to support agreed financial and recoverability targets.
  

4. People Leadership and Development

• Lead and manage engagement teams, providing clear direction and appropriate support.
  
• Allocate work effectively and monitor team performance and workload.
  
• Review team members’ work and provide timely and constructive feedback.
  
• Coach and develop team members through on-the-job guidance, regular feedback and performance discussions.
  
• Promote collaboration, knowledge sharing and continuous improvement within the team.
  
• Support the development and delivery of technical training materials and programmes.
  

5. Business Development

• Build and maintain strong relationships with existing and prospective clients.
  
• Identify opportunities to provide additional services based on clients’ business needs.
  
• Contribute to proposals, presentations, pitches and other business development activities.
  
• Collaborate with other service lines to support appropriate cross-service opportunities.
  
• Represent the firm professionally at client meetings, seminars and external events, where appropriate.
  

6. Operations and results

• Ensures bills are raised and collected on a timely basis.
  
• Manages work in progress to ensure recoverability targets can be met.
  
• Meets own financial target set.
  

1. QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Taxation, Accounting, Finance, Law or related discipline.
  
• A recognised professional qualification, such as ACCA, CPA, CTA, CIMA or equivalent is preferred.
  
• At least 6 – 7 years of relevant experience in tax advisory and/or tax accounting, including at least 1 – 2 years in manager role.
  
• Strong technical knowledge of Vietnamese tax regulations and related legislation.
  
• Proven experience in managing client engagements and leading engagement teams.
  
• Experience in managing client relationships and contributing to business development activities.
  
• Experience in delivering tax-related training courses at training centres would be an advantage.
  

2. SKILLS AND COMPETENCIES

• Strong analytical, problem-solving and commercial thinking skills.
  
• Strong project and time management skills, with the ability to manage multiple engagements and competing priorities.
  
• Demonstrated leadership, people management and coaching capabilities.
  
• Strong client relationship and stakeholder management skills.
  
• Excellent written and verbal communication skills in Vietnamese and English.
  
• High level of integrity, professional judgement and commitment to quality.
  
• Ability to work effectively and collaboratively in a professional services environment.
  

3. DESIRED COMPETENCIES

• Initiative: Demonstrates a thirst to understand how your role fits in and seeks opportunities by yourself to contribute beyond own role without being told by others.
  
• Adaptability: Shows agility and flexibility to easily adjust yourself into any changes in working situations and develop the understandings on the changes of situations.
  
• Ownership: Takes responsibility for own actions and learns from experience.
  
• Business insight: Applies a breadth and depth of knowledge and experience to generate practical business solutions.
  
• Critical thinking: Acts as a business partner to clients, probes to explore what really matters and helps them to develop their thinking.
  
• Grow the business: Consults with clients to gain a deeper understanding of their needs and implements the best solutions.
  
• Builds business relationships: Surface issues and concerns, ensures they are fully aired and resolved and supports others to do the same.
  
• Develops, Inspires and Influences: Sets others up to take new challenges and provides the right level of direction and support for them to succeed.
  
• Result driven: Provides clear direction on outcomes and collaborates with others to deliver them.
  

Contact: Thao Phan

Due to the immense number of applications, only shortlisted candidates will be contacted.