Tax Compliance Specialist V (Senior Tax Expert) – Client Tax Services (CTS)

Posted 17 Days Ago
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Serves as a senior subject matter expert in global client tax compliance, advising stakeholders on U.S. Withholding Chapters 3 and 61, FATCA, and CRS. The role assesses complex regulatory issues, develops risk-based controls and processes, improves data quality and operational efficiency, supports automation and transformation initiatives, and coaches other specialists. It partners across business, operations, risk, compliance, and technology teams to deliver scalable compliance solutions.
Summary Generated by Built In
Tax Compliance Specialist V (Senior Tax Expert) – Client Tax Services (CTS)Help Drive the Future of Global Client Tax Compliance

Tax compliance is becoming increasingly complex, and organizations need experts who can navigate change with confidence while helping others do the same. At ING, we're looking for a Tax Compliance Specialist V (Senior Tax Expert) to provide authoritative expertise on FATCA, CRS, U.S. withholding tax, and global client tax compliance.

If you enjoy solving complex regulatory challenges, influencing key decisions, and helping shape scalable solutions across international banking operations, this is an opportunity to make a meaningful impact while working alongside experts across the globe.

Role Summary

As a Tax Compliance Specialist V (Senior Tax Expert), you will serve as a recognized authority in global client tax compliance. You will independently assess complex and ambiguous matters, provide strategic advice to management and senior stakeholders, and translate regulatory requirements into scalable controls, processes, and technology-enabled solutions.

Beyond resolving complex tax matters, you will help strengthen compliance frameworks, improve operational resilience, influence transformation initiatives, and guide specialists across the organization. Your expertise will help ensure consistent and compliant delivery of client tax services while supporting better customer and business outcomes.

About the Team

Client Tax Services (CTS) is a highly specialized function responsible for supporting ING's global client tax obligations, including tax form validation, FATCA and CRS classification, tax documentation, and reporting support. The team partners with Wholesale Banking, Retail Banking, KYC, Compliance, and other stakeholders to maintain high standards of regulatory compliance, operational excellence, and client service.

You'll join a team of experienced tax professionals, operations specialists, and change experts working together to improve processes, strengthen controls, and prepare for the future of tax operations.

Required Skills

We're looking for professionals who can combine advanced technical expertise with strong advisory and stakeholder management capabilities.

You may be a strong fit if you have:

  • Master's degree or equivalent qualification in Taxation, Finance, Accountancy, Economics, Banking, Business, Law, or a related discipline.
  • Extensive experience in tax compliance or a related field, typically exceeding 8 to 10 years.
  • Advanced expertise in U.S. Withholding Tax, FATCA, CRS, tax documentation, classification, withholding, and reporting requirements.
  • Proven ability to interpret regulations, manage compliance risk, and advise senior stakeholders on complex tax matters.
  • Strong analytical skills with experience in data analysis, controls, reporting, and tax or financial systems.
  • Experience influencing stakeholders across business, operations, compliance, risk, tax, and technology functions.
  • Ability to coach others, lead knowledge-sharing initiatives, and promote consistent application of tax standards.
  • Interest in automation, AI-assisted tools, digital workflows, and transformation initiatives that improve compliance and operational effectiveness.
What We Offer

At ING, you'll have the opportunity to:

  • Act as a senior adviser on complex international tax compliance matters.
  • Influence strategic decisions affecting tax operations, controls, and regulatory compliance.
  • Collaborate with experienced professionals across local and global teams.
  • Contribute to process modernization, automation, and innovation initiatives.
  • Help build organizational capability through coaching, knowledge-sharing, and technical leadership.
  • Work in an environment that values expertise, curiosity, collaboration, and continuous improvement.

Don't meet 100% of the qualifications? Don't let that hold you back. Studies show men apply if they meet 60% of the requirements. You're just as capable. Apply today!

How to Apply

Click the apply button on our career site and submit your application through Workday.

We look forward to learning how your expertise can help strengthen ING's global tax compliance capabilities.

Job Application Safety Reminder ⚠️

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  • Apply only via official ING platforms. ING uses Workday as its internal recruitment system. Applications should only be submitted through our official career site.
  • Check the sender's email carefully. Legitimate communication will always come from @ing.com and/or @myworkday.com.
  • No payments or banking details will ever be requested. If someone asks for this information, it's a scam.
About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Skills Required

  • Extensive experience in tax compliance within financial services or a similarly regulated environment
  • Deep knowledge of U.S. Withholding Chapters 3 and 61
  • Strong expertise in FATCA and Common Reporting Standard requirements
  • Advanced analytical and problem-solving capabilities
  • Ability to interpret and apply complex regulatory requirements
  • Experience designing or enhancing controls, policies, standards, and operational processes
  • Strong stakeholder management and communication skills
  • Ability to influence decision-making across multiple organizational levels
  • Experience supporting transformation, automation, or process improvement initiatives
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The Company
HQ: Amsterdam
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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