Indirect Tax Analyst

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Manila, City of Manila, National Capital Region
In-Office
Cloud • Software
The Role

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Five9 is seeking a Sales Tax/Indirect Tax Analyst located in the Philippines to support the U.S. Tax Team.  Tax experience is a plus, but not mandatory for this role.


Job Responsibilities:

  • Under supervision of U.S tax team, review Sales and Telecom tax returns prepared by external service provider.
  • Assist in reconciling the filed returns to the General Ledger.
  • Responsible for Tax Exemption Certificate maintenance process relating to exempt/reseller customers.
  • Research and resolve state and local notices related to Sales Tax/Indirect tax filings.
  • Assist with sales tax audits.
  • Support U.S. Tax Team with preparation of internally prepared tax returns.
  • Other ad hoc tax-related tasks as needed.

Qualifications:

  • Bachelor’s Degree in Accounting, Finance, or related field.
  • 2-3 years relevant experience.
  • Strong analytical skills.
  • Intermediate knowledge of Microsoft Excel and Word.
  • Willingness to learn about Five9’s business and products, and application of sales or telecom taxes to such.
  • Ability to work effectively while remote, with limited supervision.
  • General understanding of accounting principles, including general ledgers, trial balances and journal entries.

Desirable Skills:

  • Tax experience, local or foreign, a plus.
  • Experience with NetSuite and/or Avalara.

Company Benefits

  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • While on work from home setup: Internet and meal allowance are provided
  • Employee Assistance Program for mental and social well-being
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Select one: #LI-Remote#LI-JM2

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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The Company
HQ: San Ramon, California
2,427 Employees
Year Founded: 2001

What We Do

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty

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