Buenos Aires, Argentina
Position Summary
The Admin Services Supervisor provides day-to-day leadership and operational oversight for the Buenos Aires Tax Administration team. The primary purpose of this team is to support BPM’s Tax Directors and Managing Directors, while partner administrative support remains in the U.S. This is a hands-on player / coach role overseeing Tax Administration Associates, not a pure people-management role. Reporting directly to the Tax Admin Leader, this role is responsible for workflow coordination, quality assurance, resource management, onboarding, training, and service delivery. The Supervisor partners closely with U.S.-based Tax Administration leadership to provide consistent, timely, and high-quality support to the Tax Practice.
Team Leadership & Supervision
Directly supervise, coach, and support a team of Tax Administration Associates.
Work as a hands-on player / coach by jumping in on coverage, escalations, training, and peak-period support as needed.
Assign each Associate with a defined portfolio of Directors and Managing Directors and keep cross-training and backup coverage in place across the team.
Assign, prioritize, and distribute work to meet service expectations and deadlines.
Monitor workload, capacity, utilization, schedules, and backup coverage across the team.
Provide regular feedback, guidance, and development support to team members.
Promote a collaborative, accountable, and service-focused team environment.
Operational Management & Quality
Review completed work for accuracy, quality, timeliness, and adherence to standard operating procedures.
Track productivity, turnaround times, service metrics, and workload trends.
Identify workflow risks, capacity concerns, and service issues, and escalate when appropriate.
Serve as the first point of escalation for operational, workload, quality, and service-related matters.
Support process improvements, documentation updates, and adoption of new tools and technology.
Training & Stakeholder Support
Coordinate onboarding, training, and cross-training for new and existing team members.
Identify skill gaps and recommend training or development opportunities.
Serve as the primary operational liaison between the Buenos Aires team and the Tax Admin Leader.
Communicate priorities, deadlines, workload changes, and recurring concerns clearly and promptly.
Support Managing Director and Director services, tax engagement administration, and other approved Tax Administration work, stepping in directly when the team needs help.
Compliance & Confidentiality
Ensure compliance with BPM information security, confidentiality, privacy, and document-handling standards.
Reinforce proper handling, storage, and transmission of client and firm information.
Maintain accurate operational documentation and support audit or compliance needs.
Qualifications
Previous experience supervising or leading an administrative, operational, shared services, or professional support team.
Strong organizational, prioritization, coaching, and workload management skills.
Hands-on, player / coach leadership style, comfortable stepping in to support the team during busy periods.
Excellent written and verbal English communication skills.
Ability to anticipate needs, manage competing priorities, and meet deadlines in a fast-paced environment.
Strong attention to detail, sound judgment, and commitment to service quality.
Experience in professional services, accounting, tax, legal, or consulting is preferred.
Wondering if you should apply?
At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.
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BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
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Recruitment Fraud Warning:
BPM LLP will never ask candidates to pay money, purchase equipment or gift cards, or provide financial information as part of the hiring process. All official communications regarding interviews and job offers will come exclusively from an email address ending in @bpmcpa.com or @bpm.com. If you receive a suspicious communication, please verify it through BPM’s official recruiting channels.
Please note: this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.
Skills Required
- Previous experience supervising or leading an administrative, operational, shared services, or professional support team
- Strong organizational, prioritization, coaching, and workload management skills
- Hands-on player-coach leadership style and willingness to support the team during busy periods
- Excellent written and verbal English communication skills
- Ability to anticipate needs, manage competing priorities, and meet deadlines in a fast-paced environment
- Strong attention to detail, sound judgment, and commitment to service quality
- Experience in professional services, accounting, tax, legal, or consulting
BPM LLP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BPM LLP and has not been reviewed or approved by BPM LLP.
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Leave & Time Off Breadth — Policies include generous PTO, multiple firm holidays, and seasonal breaks, with unlimited PTO available for certain roles. Feedback suggests these options enhance overall value even in a demanding industry.
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Healthcare Strength — Multiple medical, dental, and vision plan choices are offered with a strong employer-paid share, alongside HSA options and mental-health resources. Feedback suggests the breadth and depth of coverage are a core strength of the package.
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Flexible Benefits — Flexible and remote/hybrid work options are emphasized, along with alternative schedules. Feedback suggests this flexibility is a meaningful component of total rewards.
BPM LLP Insights
What We Do
BPM LLP is one of the 50 largest public accounting and advisory firms in the country. With more than 800 professionals along the West Coast – as well as offices abroad – we help clients succeed around the world. We offer a cross-functional team approach that gives clients direct access to the best and most qualified resources. With full-service capabilities in audit, tax and advisory services, we possess in-depth knowledge of the transactional industry—its key processes, challenges surrounding growth and performance, regulatory compliance and governance—and the many other complex accounting and reporting issues you face. Our collective knowledge representing a diverse client base allows us to serve as experts in over a dozen industries. In 2021, we are proud to be named by Forbes “Best Tax and Accounting Firms” and #22 on Vault’s “Accounting 50” ranking! We invite you to learn more about us, visit bpmcpa.com
