- Perform preventive, corrective maintenance, repairs, and troubleshooting on floor care machines (FCM).
- Diagnose machine issues and provide effective technical solutions.
- Respond to customer enquiries on service agreements and equipment performance.
- Maintain accurate service records and monitor equipment reliability.
- Identify opportunities to sell spare parts, consumables, and service contracts.
- Deliver an excellent customer experience before, during, and after each service visit.
- Plan and schedule customer visits accurately and efficiently, with weekly activity reporting.
- Train customers on the features, operation, and proper use of purchased products.
- Mechanical and electrical skills, with experience troubleshooting increasingly electronic machinery.
- Relevant industry experience with the ability to provide technical advice and support to customers.
- Minimum O-Level/Secondary School, Nitec, or Diploma, preferably in Mechanical or Electrical Engineering.
- 2–3 years of relevant experience in a similar technical/service role is preferred.
- Basic computer skills for service reporting and system updates.
- Valid Class 3 driving licence.
- Good basic spoken and written English; additional languages are an advantage.
Skills Required
- Mechanical and electrical skills, including troubleshooting electronic machinery
- Relevant industry experience providing technical advice and customer support
- O-Level/Secondary School, Nitec, or Diploma (preferably Mechanical or Electrical Engineering)
- 2-3 years relevant technical/service experience
- Basic computer skills for service reporting and system updates
- Valid Class 3 driving licence
- Good basic spoken and written English (additional languages advantageous)
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
