Department:
Revenue Management & PricingOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Tariff Consultant is responsible for solving, creating, and maintaining fare rules and restrictions on behalf of the Company. Additionally, this role ensures tariff filings align with the Pricing intent. This role ensures that fare and baggage codes are entered correctly and supports fare rule filings in the Airline Tariff Publishing Company (ATPCO) database. The Tariffs Consultant is strategic, detail-oriented, and eager to support Enterprise-wide operational and revenue initiatives that drive the future of Southwest.
Additional Details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
- Code all fare basis codes, pass fare filings, fare rules, seasonality, and footnotes to support Southwest filed fares
- Create and maintain fare rule filings in ATPCO
- Communicate and interact effectively and professionally with all levels of internal customers
- Develop and run appropriate QC to ensure all fare promotions meet internal and external compliance requirements
- Interface with Sales Team on implementation of corporate discounts and negotiated fares
- Partner with ATPCO, GDS, Commercial teams and other stakeholders to develop support and enhance the functionality of automated pricing and distribution systems
- Execute regulatory filings with foreign bodies governing air service using ATPCO system
- Partner with Customer Relations Group on ownership of Contract of Carriage and rule regulation disclosures to Customers
- Serve as initial point of contact for Internal and fare-related trouble shooting and problem resolution
- Train, coach, and mentor co-hearts business acumen and/or technical skills
- Work with Technology on pricing and revenue management initiatives and testing
- May perform other job duties as directed by Employee’s Leaders
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
- Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Skilled in determining the causes of operating errors and deciding what to do about it
- Reasonable skill with standard Excel/spreadsheets and ability to learn new skills in existing tools and new tools
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
- Ability to tell when something is wrong or is likely to go wrong
- Required - High School Diploma or GED
- Advanced level experience, seasoned and specialized knowledge in:
- Pricing/Tariffs
- Revenue Management principles
- ATPCO FareManager system
- Ability to code ATPCO Categories 25/35/31/33
- Familiarity with shopping, pricing, and ticketing functions in major GDS
- Experience with host reservations system conversions and/or expansion into new tariffs/geographic areas
- Preferred: Experience with SQL
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
- Competitive market salary from $112,600 per year to $115,00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Similar Jobs
What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
