Talent Specialist (Peoria, IL)

About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. 

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ “Superior” by AM Best company and A “Strong” by Standard & Poor’s. Check out our strong financial track record here.

Position Purpose

Under occasional supervision, will serve as a strategic partner to the organization, ensuring alignment of business objectives with policies and practices that lead to effective leadership behaviors and an excellent employee experience. This role requires strong partnerships with teams, Legal, and people leaders to formulate, recommend and execute both proactive and reactive solutions for employee issues in a fair and empathetic way.

Principal Duties & Responsibilities

• Provide coaching and support to “people managers” on matters such as individual development plans, performance improvement, job changes and promotions, employee relations and terminations.
• Continually evaluate and contribute to developing and improving processes, systems and tools to support talent management initiatives. 
• Respond timely to employee and manager questions related to company policies, guidelines and processes.
• Conduct workplace investigations with empathy and fairness and provide guidance and recommendations for fair and equitable problem resolution to leadership.
• Conduct exit interviews and offboarding of employees to analyze and provide feedback to HR leadership on themes and opportunities.
• Assist with development and delivery of company-wide employee training programs including employee and leadership development, insurance and underwriter training, and tuition reimbursement programs.
• Develop and conduct training for assigned business groups as requested.
• Utilize Workday to create effective campaigns to engage learners, track development, provide learning insights on trends and build a culture of learning.
• Assist with content creation for RLI U. Collaborate with subject matter experts to ensure content relevance and effectiveness.
• Promote and administer company-wide mentor program and related dashboard.
• Assist with administration of employee and organizational surveys to assess various areas including leadership and supervisory effectiveness and employee morale and effectiveness. Deliever results to department leaders as assigned.
• Work collaboratively with talent management and total rewards functions to execute talent strategies that meet ongoing and future business needs.
• Support the planning, implementation and maintenance of performance and talent management processes.
• Manage special projects when needed.

Education & Experience

• Typically requires a bachelor's degree in human resources, business administration, organizational communication, or in a related field
• 2+ years of related experience
• [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

• Ability to use analytical methods in the overall human resources function to find creative yet workable solutions.
• Ability to use all Microsoft Office products adeptly.
• Ability to use spreadsheet software to summarize and analyze large amounts of employee data.
• Demonstrates excellent organization and prioritization skills as well as oral and written communication skills.
• Maintains the highly confidential nature of human resources work.
• Ability to provide direction to managers in the areas of employee relations, performance management, learning and development, employee engagement, corporate policies and guidelines, employment processes and HR systems.
• Considerable knowledge of employee relations and ability to manage workplace investigations.
• Effectively applies talent management processes and tools to support strategic business objectives.

Physical Requirements / Work EnvironmentUsual office environment with frequent sitting, walking, and standing. Occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of standard office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Nationwide employment opportunities
• Training & certification opportunities
• Tuition reimbursement
• Education bonuses

Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee. Financial Incentives

• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
• Annual bonus plans

Work & Life

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x Base Salary for Group Life and AD&D insurance
• Voluntary life insurance for purchase
• Critical Illness & Accident insurance
• Short-term and long-term disability benefits