ABOUT THE TEAM
Basis Technologies' Talent and Development (T&D) team works to make our organization an engaging, inclusive home for Beeps to develop their careers and create positive change in the ad tech industry. T&D is made up of four collaborative teams: Talent Acquisition (recruits top talent for Basis), Talent Operations (provides benefits, payroll, perks, and a system support for Basis), Education and Development (leads training and education for Basis employees), and Talent Partners (heads up professional development, management resources, and employee relations).
Collectively, T&D is determined to bring the Basis Manifesto and guiding principles to life through our culture and practices. This team cultivates Raving Fans by constantly ideating on how to ensure every current and prospective employee receives the best experience possible.
WAYS YOU’LL CONTRIBUTE
Supporting employee lifecycle operations by processing HR transactions related to hiring, onboarding, talent movement, headcount changes, terminations and more, while ensuring accuracy, timeliness, and compliance with established processes.
Providing employee support through Workday Help and other Talent Services channels, responding to employee inquiries, resolving entry-level cases, educating employees on available resources, policies, and procedures, and promoting a self-service culture.
Maintaining data integrity across Workday and related systems through ongoing data entry, validation, and recurring weekly, monthly, and quarterly audits, proactively identifying discrepancies, resolving data issues, and ensuring the accuracy of employee and organizational data.
Providing administrative and systems support across Talent & Development, including learning administration (course creation, enrollments, attendance tracking, and travel requests), talent administration (position and requisition creation, personnel changes), and recruiting administration (referral bonus processing, sign-on bonus processing, and external job board audits).
Supporting operational excellence across the team by delivering accurate, efficient, and consistent support, assisting with compliance-related activities, contributing to process and service improvements, and supporting cross-functional Talent & Development initiatives and projects.
The Talent Services Coordinator is responsible for executing key Talent Services processes across the employee lifecycle. This role processes HR transactions, responds to employee inquiries, supports HR technologies, maintains data integrity across systems, and provides administrative and operational support across Talent & Development.
WHAT YOU BRING TO THE TABLE
Strong attention to detail with a commitment to data accuracy, operational excellence, and delivering high-quality work
Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional accuracy, organization, and follow-through
Strong written and verbal communication skills with a service-oriented mindset and commitment to delivering a positive employee experience
Curiosity and a continuous learning mindset, with a desire to understand processes, solve problems, and expand knowledge across Talent & Development operations
Technology-savvy and adaptable, with the ability to quickly learn new systems, tools, and processes and identify opportunities to improve efficiency and service delivery
Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
Commitment to creating inclusive, respectful environments where all voices are valued and supported.
BONUS POINTS
Previous experience in Human Resources Operations, Shared Services, or a related administrative or customer support role.
Familiarity with HRIS platforms such as Workday, ADP, or similar systems.
Experience supporting employee inquiries in a shared services, help desk, case management, or ticketing environment.
Skills Required
- Strong attention to detail and commitment to data accuracy and high-quality work
- Ability to manage multiple priorities in a fast-paced environment with strong organization and follow-through
- Strong written and verbal communication skills
- Service-oriented mindset focused on a positive employee experience
- Curiosity and continuous learning mindset
- Technology-savvy and adaptable; able to learn new systems and processes quickly
- Ability to identify opportunities to improve efficiency and service delivery
- Collaborative approach prioritizing equity, access, and continuous learning
- Commitment to creating inclusive and respectful environments
- Previous experience in Human Resources Operations, Shared Services, or a related administrative or customer support role
- Familiarity with HRIS platforms such as Workday, ADP, or similar systems
- Experience supporting employee inquiries in a shared services, help desk, case management, or ticketing environment
What the Team is Saying
Basis Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off programs are extensive, featuring Flexible Time Off, year-round half-day Fridays, and a recurring paid three-week sabbatical at set tenure milestones. These practices emphasize recharge and work-life balance beyond typical tech packages.
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Parental & Family Support — Parental benefits include lengthy fully paid leave for birthing and non-birthing parents, plus adoption/surrogacy leave and up to $15,000 in assistance, alongside fertility support via Maven. Return-to-work resources and family-oriented supports further strengthen this area.
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Retirement Support — The retirement plan includes a company 401(k) match with immediate full vesting. This structure bolsters long-term savings and signals sustained employer commitment to financial wellbeing.
Basis Insights
What We Do
Basis is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity. Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels. Headquartered in Chicago, Basis is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Basis Offices
Remote Workspace
Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we trust our people to work remotely, AND offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members are supported where they are.
