Talent & Recruiting Operations Lead

Posted 5 Days Ago
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San Francisco, CA
In-Office
Senior level
Information Technology • Software
The Role
The Talent & Recruiting Operations Lead will oversee the full recruitment process, manage the ATS, optimize hiring systems, and enhance the candidate experience.
Summary Generated by Built In
About Us

At Rox, we believe in empowering people to do their best work.

Our platform supercharges sellers with autonomous revenue agents to do the manual work so they can focus on what they do best: selling. Just as coding agents 10x’d engineering, revenue agents 10x customer work.

We are reimagining the revenue stack by building the world’s first revenue operating system, from the application layer to the system of context. With Rox, humans are evolving to orchestrators while agents manage the end-to-end customer lifecycle.

Rox powers Global 2000 leaders in banking, hardware, construction, and sovereign AI, while serving dominant AI winners like Ramp and Cognition.

Underlying all of this success is a unwavering, shared belief in the mission, with an unreasonable commitment of doing whatever it takes to make it a reality.

The Team

Nothing is possible without the world-class team, assembled to redefine how businesses operate.

Members on our team have:

  • Founded and exited successful companies

  • Held the highest positions at Google, AWS, Confluent, and New Relic

  • Won IMO and IOI gold medals

  • Published field-defining papers

We’re backed by the best, having raised $50M from Sequoia (Alfred Lin), General Catalyst (Hemant Taneja), Google Ventures, Elad Gil, and Chris Ré.

Core PrinciplesTaste: Craft beautiful experiences.

No matter how small, we strive to make sure every detail is right. We care deeply about every interaction, both in terms of whether it helps the seller get the job done, but also how the product makes them feel. We get a visceral feeling when something is off and stop at nothing to make sure we make it right. We never settle, continuously exploring ways to delight sellers.

Obsession: Commit unreasonably.

In all aspects of our craft, we commit. We not only are immediately reactive to customers’ requests but are proactive about driving value even before they ask. We are also obsessive about always learning and honing our craft, improving ourselves and product every single day.

Action: Get it done.

Talking is easy but the difference comes from the execution. We lean heavily towards making thoughtful yet fast decisions and delivering immediately. We play in a field where trust is paramount. We earn the trust and right to empower the best sellers by forging a history of over-delivering on the promise at record speed.

Your Role

We’re hiring our first full-time talent hire to build the backbone of our recruiting machine. This person will own the end-to-end hiring process: from sourcing and outreach to interview coordination, candidate experience, offer closing, and onboarding. You’ll manage Ashby (our ATS), build scalable processes across teams, and work directly with the leadership team to fill critical roles across engineering, GTM, and ops. This is a high-impact, high-autonomy role designed for someone who thrives in fast-paced environments and wants to set the foundation for how top talent is brought into the company.

Responsibilities
  • Own and optimize the end-to-end recruiting process across all orgs: Engineering, Product, GTM, and Operations

  • Manage and customize Ashby, ensuring views, stages, and workflows are tailored to each team’s needs

  • Drive proactive sourcing and outbound outreach for critical roles, collaborating with hiring managers and external recruiters

  • Run candidate communications and coordination from intro through offer (email, calendar, feedback collection, follow-up)

  • Build scalable systems for interview scheduling, scorecards, and feedback collection

  • Maintain candidate pipeline hygiene and reporting (stage conversion, time to fill, etc.)

  • Support onboarding planning in coordination with ops and hiring managers

  • Track all hiring activity and help push processes forward without others needing to follow up

  • Help build a strong talent brand, including job postings, event coordination, and candidate messaging

Qualifications
  • 5-10 years of experience in a talent or recruiting ops role at a startup or fast-paced environment

  • Experience managing an ATS and running full-cycle recruiting processes

  • Strong project management, attention to detail, and ability to move quickly without dropping balls

  • Excellent written communication: you’ll be the face of Rox to many candidates

  • Comfortable handling confidential information and sensitive decisions with discretion

  • High ownership mentality: you spot gaps and fill them, you don’t wait for direction

  • Interest in building foundational structure from scratch and scaling it over time

Benefits
  • Competitive pay with considerable equity upside

  • Health Insurance

Apply

To apply, please fill out the application form. We're looking forward to connecting with you!

Top Skills

Ashby
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The Company
HQ: San Francisco, CA
67 Employees
Year Founded: 2024

What We Do

Rox helps businesses secure and grow revenue.

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