The Talent & People Experience Specialist owns full-cycle talent acquisition for Direct Agents: sourcing, screening, and shepherding candidates through a seamless hiring experience, while also serving as a flexible extension of the People & Culture team. This person is equal parts recruiter and operator: comfortable owning a pipeline one moment and jumping into broader people ops support the next, with a positive and solutions oriented demeanor.
Schedule & CompensationSchedule: 4 days per week, Monday - Thursday, 9:30 AM - 6:00 PM
Compensation: $35-45/hr depending on experience
Key ResponsibilitiesTalent Acquisition
- Sourcing & Screening | Source and engage passive candidates, build strong pipelines, and evaluate applicants for skills, experience, and cultural add.
- Interview & Candidate Experience | Coordinate interviews and manage every candidate touchpoint end-to-end, delivering a seamless, high-quality experience for candidates and hiring managers alike.
- ATS & Job Posting Management | Maintain accurate ATS records and manage job postings across all platforms for all stakeholders.
- Stakeholder Partnership | Partner with hiring managers and leadership to stay aligned on evolving hiring needs and priorities.
- Reporting & Insights | Track recruitment data, deliver regular updates on candidate and role status, and use insights to continuously refine sourcing and hiring strategies.
People Experience
- As part of the People & Culture team, help provide best-in-class HR support to team members across Direct Agents.
- Support the SVP of HR across a diverse set of company-wide HR functions and initiatives.
- Ensure all HR information is handled with a high degree of confidentiality and integrity.
- 2+ years of recruiting experience within a digital marketing and/or tech environment
- Positive, relationship-oriented team player who collaborates effectively across all departments and levels
- Deadline-driven and proactive, with strong follow-up instincts, a sense of urgency, and the ability to identify and resolve obstacles quickly
- Thrives in high-growth, fast-changing environments
- Exceptional organizational and prioritization skills with keen attention to detail
- Knows when to be resourceful and when it's time to escalate
- Outstanding written and verbal communication skills across multiple platforms (Zoom, email, Slack)
- Self-motivated with strong analytical and problem-solving abilities
Direct Agents is not a traditional agency. We are an elite team of builders and operators, growth strategists, media architects, and creative thinkers, who partner with ambitious brands to drive measurable revenue growth. Backed by Kanopy AI, our proprietary intelligence platform, and exclusive partnerships with tech and media platforms, we deliver the kind of unfair advantage that helps clients dominate, not just compete.
We operate at the intersection of technology, media, and strategy, where AI meets human expertise to produce outcomes that neither can achieve alone. Our client roster includes brands like Tennis Channel, Marvel, NYSE, Morgan Stanley, Prologis, and DistroKid.
What Sets Us ApartDirect Agents isn't for everyone, and that's by design. We're building something different.
- Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform, real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our team) a genuine edge. This isn't a buzzword; it's operational.
- Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt, and best-in-class tech and media partners.
- An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy.
- AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows, from data analysis and creative versioning to strategic planning and client intelligence.
- 8x Crain's Best Places to Work: A people-first culture with a 12-month average time to promotion, a 4-day workweek, and genuine investment in career development.
- Certified Minority-Owned Business: 48% BIPOC representation across the agency, 60% female representation, a team that reflects the diverse markets we serve.
- New MacBook Pro and access to cutting-edge AI tools across the agency
- Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron with commuter benefits and Citibike membership
- Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition
Location: This role is based in our NYC headquarters. You must reside or be willing to relocate within commuting distance.
Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process, you will only be contacted by the Direct Agents HR team. If you have questions about the validity of this job posting, please email [email protected]
Skills Required
- 2+ years of recruiting experience within a digital marketing and/or tech environment
- Experience managing ATS records and job postings
- Strong sourcing and screening skills, including passive candidate engagement
- Outstanding written and verbal communication skills across Zoom, email, and Slack
- Exceptional organizational, prioritization, and attention-to-detail skills
- Self-motivated with analytical and problem-solving abilities
- Relationship-oriented team player able to collaborate across departments and levels
Direct Agents Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Direct Agents and has not been reviewed or approved by Direct Agents.
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Leave & Time Off Breadth — Time off is positioned as relatively expansive, including PTO that scales by level/tenure, separate sick/safe leave, a paid birthday day, volunteering time, and seasonal schedule perks like Summer Fridays. Company-wide closure days such as Wellness Reset Days and quarterly self-care days are also described as part of the time-off approach.
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Healthcare Strength — Medical/dental/vision and mental health benefits are described, including access to services like One Medical, Talkspace, KindBody, and Health Advocate. Employer-verified listings also include items like mental health care, supplemental life insurance, and FSA.
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Parental & Family Support — Paid parental leave is described in job-posting benefits language, with maternity/paternity leave also appearing in employer-verified benefit listings. This indicates at least some formal family-leave coverage within the overall benefits package.
Direct Agents Insights
What We Do
Direct Agents is an independent, minority-owned digital marketing agency that specializes in performance-driven customer acquisition solutions. Founded by first-generation immigrants, Direct Agents celebrates its 19th year in business this year. Our agency goes beyond the standard marketing toolbox through innovation in Paid Media, Enterprise SEO, Strategy, Amazon, Creative, Inclusive Marketing Strategy, Analytics, & Paid Social. Direct Agents is built to help clients achieve success through a diverse and passionate group of experts based in NYC, LA, and beyond. We’re breaking the industry mold and leading with a diverse mindset. Here at Direct Agents, diversity isn’t just a buzzword, it’s in our DNA. • 5x Winner of Crain’s Best Places to Work (2022, 2021, 2020, 2019, 2018) • 42% Diversity • 57% Female / Male ratio • ‘WoDA’ is Direct Agents’ women powered employee resource group which works to pave the path to leadership for all women through monthly workshops • ‘State of the World’ helps provide an open forum to discuss the social movements of our time and how we can have an impact on them • Team and company-wide bonding events (ask us about our puppy breaks!) • Opportunities to get involved with the community through mentorship and pro bono marketing services • A work family that is as committed to its work as it is to having fun Our culture offers more than just happy hours; we're fueled by excellence, collaboration, and growth opportunities. At Direct Agents, you are empowered to create your own career journey through cross-channel learning opportunities and mentorship. If you’re looking for a new role with space to directly influence the business and company culture, visit our Careers page and apply to become a “Shaper of Change!” To learn more about our services visit www.directagents.com or email [email protected].
