Talent Operations Specialist

We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. While our vision is bold, we always stay humble. Join us. We’re just getting started. We currently have entities in the US, Canada, and Armenia; in addition we have employees and contingent workers in multiple geographies through an EOR/PEO vendor.

We are seeking a detail-oriented and proactive TA Operations Specialist to join our team. The ideal candidate will be responsible for executing and supporting recruiting operations, ensuring compliance, implementing process improvements, and enabling the TA team with the tools, data, and workflows they need to deliver hiring goals. This role will manage day-to-day operational support, execute on project tasks, and apply their expertise to improve our ways of working.

What you’ll do:

• Enhance Candidate Experience: Execute and support improvements to recruiting processes, scheduling, and onboarding to ensure an efficient, consistent, and positive candidate journey.

• Optimize Processes: Identify opportunities to streamline and automate recruiting workflows, leveraging technology and best practices, and implementing agreed-upon changes.

• Enable Collaboration: Coordinate and align with Legal, People Technology, HR, TA and other stakeholders to roll out new processes and refine existing ones.

• Support Data & Reporting: Generate and deliver recurring TA data, dashboards, and insights to stakeholders.

• Maintain Compliance: Ensure day-to-day adherence to compliance standards and internal policies throughout the candidate process.

• Drive Change Enablement: Support the implementation of new processes and tools by creating documentation, delivering training, and ensuring effective alignment and adoption across the TA team and business partners.

What you’ll bring:

• 2–3 years of experience in People Operations, TA Operations, or HR Operations.

• Hands-on experience with recruiting systems, workflows, or scheduling tools (Workday, Visier, or similar ATS/HRIS a plus).

• Strong analytical skills with experience in generating and interpreting data.

• Project coordination or process improvement execution experience, ideally across HR or TA.

• Excellent organizational and communication skills; ability to operate effectively within a project plan and thrive in a fast-paced, global environment.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.