The Talent Operations Partner supports the delivery of effective, consistent, and scalable Talent processes and systems across the talent lifecycle. This role ensures that Talent technology platforms—including the Applicant Tracking System (ATS), Learning Management System (LMS), and related tools—operate efficiently and enable strong candidate, employee, and learner experiences. This role focuses on improving how Talent systems and processes are used in practice, with an emphasis on usability, data integrity, and operational consistency. The Talent Operations Partner works closely with Talent and cross-functional teams to translate operational needs into functional workflows, system configurations, and process improvements. In addition, this role supports recruitment marketing and candidate attraction activities by maintaining candidate-facing content, supporting campaign execution, and ensuring Talent platforms reflect a consistent and engaging employer brand. Through a combination of systems support, process enablement, and continuous improvement, this role helps strengthen the overall effectiveness and experience of Talent Operations.
Responsibilities- Own delivery of Talent projects and operational workstreams by coordinating requirements, dependencies, and timelines to ensure successful execution.
- Analyze Talent systems and processes to identify opportunities for improvement and support implementation of scalable solutions across Talent operations.
- Drive administration and optimization of Talent systems (ATS, LMS, and related platforms), including system updates, troubleshooting, and workflow improvements.
- Produce regular reporting and support analysis of key Talent metrics, including operational performance, compliance requirements, and insights to inform decision-making.
- Contribute to evaluation of Talent and learning initiatives by contributing to measurement, outcome tracking, and interpretation of results.
- Partner internally and externally to support stakeholders on Talent systems and processes, improving adoption and user experience.
- Drive continuous improvement of Talent experiences through structured feedback loops, survey data, and cross-functional project delivery.
- Support execution of recruitment marketing activities through updates to candidate-facing content and system-based campaign support.
- Create and maintain job aids, guides, and training materials to support Talent teams, hiring managers, and system users.
- 2+ with a Bachelor’s degree.
- B.S./B.A. in Human Resources, Business Administration, or equivalent experience but candidates with proven experience will not be excluded from consideration.
- 3+ years of experience in Talent Operations or a related field.
- Experience working with HR technology platforms such as Applicant Tracking Systems (ATS), Learning Management Systems (LMS), and/or HRIS systems.
- Strong understanding of Talent processes and ability to support and improve workflows, systems, and operational effectiveness.
- Experience with data reporting and analysis, including interpreting metrics and translating insights into actionable recommendations.
- Demonstrated ability to identify and support process and system improvements in a fast-paced environment.
- Strong project coordination and organizational skills with the ability to manage multiple priorities effectively.
- Strong communication skills with the ability to create clear documentation and support stakeholders across all levels of the organization.
- Ability to troubleshoot system or process issues, research solutions, and support resolution independently.
- Strong collaboration and stakeholder management skills with a customer-focused mindset.
- Data literacy skills and proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); Smartsheet experience preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 18. $56,900 - $119,200
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Skills Required
- 2+ years with a Bachelor's degree
- 3+ years of experience in Talent Operations or a related field
- Experience with HR technology platforms such as ATS and LMS
- Strong understanding of Talent processes
- Experience with data reporting and analysis
- Strong project coordination and organizational skills
- Strong communication skills
- Data literacy skills and proficiency in Microsoft Office
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
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Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
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Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
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Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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