Talent Manager

POSITION SUMMARY:

Performs specialized support in such areas as recruitment and employment. Responsible for the bank’s overall recruiting strategy. Performs all social media platforms for recruiting. Leads and mentors human resources assistant and interns. Tracks intern academic progress, coordinates events and manages their performance reviews. Responsible for providing high-level administrative support of day-to-day human resources operation. Develops internal career pathing content. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Respond to email, telephone and in-person inquiries from applicants, employees, officers and the general public regarding questions concerning employment opportunities, employment processes and procedures. Assist hiring managers with questions related to the applicant tracking system.

Submit job postings for vacant positions and ensure that postings are completed in accordance with departmental policies.

Pre-screen candidates and set up interviews. Ensure selection process is executed within recruitment standards and guidelines. Execute recruitment strategies to achieve desired staffing levels in a timely, efficient and effective manner. Document and maintain records on recruiting activities in compliance with AAP standards and bank guidelines.  Send offered applicants for background screening on third party vendor’s website.

Attend Job fairs and recruiting efforts.  Assist with Internships. Leads and mentors the human resources loan assistant and all interns. Tracks intern academic progress, coordinates intern events and manages their performance reviews. Assist with Profile assessments. Utilize social media platforms for recruiting: LinkedIn, Handshake, Indeed and others.

Prepare and maintain necessary written reports, records, correspondence, and other documentation. Coordinate 6-month review process.

Develop internal career pathing content.

Provide administrative support under human resources guidance that will include multiple departments such as answering telephones, taking messages, file management, scheduling appointments and meetings, assisting with meeting preparation, assisting visitors, track and assign keys for company cars, update employee status log, process paperwork and accounting for casual days, and resolving and/or referring a range of administrative problems and inquiries.

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to employees, applicants and visitors and maintain a friendly, positive, professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make employees, applicants and visitors feel welcome and special.

Establish, implement and maintain methods and procedures to ensure all personnel actions are processed correctly and timely. Maintain a comprehensive procedure manual on all job responsibilities.

Operate a variety of office administration equipment such as PC, copy machine, calculator, printer, digital camera, etc. Utilize computer software applications such as applicant tracking, word processing, spreadsheet, digital camera, payroll, time and attendance.

Secondary reviewer of processed payroll and maintaining appropriate documentation. 

Maintain neat and orderly work area and ensure that all confidential records are secured and/or disposed of properly.

Complete and attend all required training.

High school education or equivalent.  At least two years of experience in general office work or completion of an associate degree in Administrative Office Systems or a related area.  Previous experience in Human Resources is preferred. Human Resource Certification preferred.

Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and standard English usage; business correspondence formats, recordkeeping and filing methods; basic math calculations. PC skills required; knowledge of Microsoft Word, Excel and Outlook preferred.

Ability to sort, cross-index, and file correspondence, reports, records and other materials according to alphabetical or other acceptable organizational methods.

Must possess good judgment skills and the ability to handle confidential information.

Ability to deal effectively and courteously with a large number of associates and members of the general public.

Ability to read, write, and speak English. Effective oral and written communication skills.

Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form and complete assignments without detailed directions.

Ability to independently plan, prioritize, organize and complete work in an efficient manner.

Ability to work quickly and accurately. Attention to detail required.

Willingness to assume additional responsibilities/duties/projects as they arise.

Ability to maintain regular and punctual attendance.

Ability to drive a vehicle. Must maintain a current, valid driver’s license and an acceptable driving record for bank insurance purposes.

Ability to operate office equipment including computers, calculators/adding machines, telephones, voicemail, copy/printer, and digital cameras.