About Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create.
The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.
About The Opportunity
Responsibilities:
• Design and deliver training programs to meet identified needs.• Collaborate with the talent management team and HR to align training initiatives with organizational goals and objectives.• Evaluate the effectiveness of training programs through feedback mechanisms and performance metrics.• Serve as a point of contact for employees regarding training inquiries, registration, and logistical support.• Assist with the creation and maintenance of training calendars, course catalogs, and learning paths.• Coordinate internal and external training events, workshops, and seminars, including vendor management.• Assist in the development and implementation of onboarding and orientation programs for new hires.• Stay updated on the latest trends and developments in talent development and incorporate relevant strategies into training programs.• Act as a resource and advisor to managers and employees on career development opportunities and paths.• Assist with talent management initiatives, including talent assessment, succession planning, engagement and talent retention strategies.
About You
• Bachelor's degree in Human Resources, Organizational Development, or related field.• Experience supporting talent development and employee engagement initiatives in a global organization• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.• Proactive problem-solving skills and ability to work independently as well as part of a team.• Flexibility to adapt to changing priorities and work in a fast-paced environment.• Ability to work collaboratively with cross-functional teams and stakeholders.• Experience with learning management systems (LMS) and other training delivery platforms.• Strong project management skills with the ability to manage multiple initiatives simultaneously.• High level of professionalism, integrity, and discretion.• Demonstrated commitment to continuous learning and personal development.• Certifications such as CPLP (Certified Professional in Learning and Performance) or ATD (Association for Talent Development) are a plus, but not required.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Compensation
The pay range for this opportunity is from $68,400 to $92,400 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location.
This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location.
If your expectations fall outside of this range, but you are interested in this position we'd love to hear from you! Humans, not 'bots' screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.
Our Benefits include:
• Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
• Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
• Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
• Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
• Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.
Experience
3 - 6 Years of Experience
Education
Bachelor degree or equivalent experience
EQUAL OPPORTUNITIES & PRIVACY STATEMENT
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job description is subject to change. Nothing in this job description restricts Avaya's right to alter the duties and responsibilities of this position at any time for any reason.
You may review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting is accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf
What We Do
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya. We are shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter.