The Role
Lead the design of talent performance strategies, focusing on assessment, succession planning, and workforce planning, integrating AI for organizational growth.
Summary Generated by Built In
Available Locations: Austin, TX, New York, NY, San Francisco, CA
About the role
We are looking for a strategist to lead the design of ourtalent performance engine. In this role, you will own the end-to-end architecture for talent assessment, leadership bench-building and strategic workforce planning. You will act as the bridge between our talent philosophy and its execution, partnering with business leaders, HRBPs, Talent Acquisition, IT and Total Rewards to build a tech-enabled, AI-first ecosystem for career mobility and leadership growth. This is a strategic role for someone who is able to balance consistency and nuance for our hyper-growth environment and global scale.
Responsibilities
Strategic Workforce Planning (SWP)
Skills
Desirable Qualifications
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
About the role
We are looking for a strategist to lead the design of ourtalent performance engine. In this role, you will own the end-to-end architecture for talent assessment, leadership bench-building and strategic workforce planning. You will act as the bridge between our talent philosophy and its execution, partnering with business leaders, HRBPs, Talent Acquisition, IT and Total Rewards to build a tech-enabled, AI-first ecosystem for career mobility and leadership growth. This is a strategic role for someone who is able to balance consistency and nuance for our hyper-growth environment and global scale.
Responsibilities
- Talent Management
- Own the design and implementation of company-wide Talent Review and Succession Planning processes to identify, assess, and develop employees for critical roles.
- Develop and manage career pathing frameworks and competency models that support employee growth and organizational agility.
- Architect the AI-Fluency Competency Model: Partner with key stakeholders to help define and embed the behavioral standards and technical competencies for AI fluency across the workforce (e.g., responsible use, prompt engineering).
- Partner closely with People Analytics and HRBPs on our employee listening strategy; leverage insights to shape our learning & talent strategies.
- Analyze talent insights to inform workforce needs assessment, evaluate talent process effectiveness, and drive organizational decision making.
- Integrate diversity and inclusion principles into all talent management and succession processes.
- Embed AI into all talent workflows to elevate efficiency, accuracy, decision quality, and customer experience for employees and managers.
- Own and design a comprehensive Performance Review strategy that is responsive to business needs and nuances (objective setting, check-ins, year-end reviews, calibration).
- Analyze performance data to identify trends, ensure consistency, and recommend enhancements to drive higher employee engagement and productivity.
- Collaborate with the People Technology team to design and implement system enhancements that streamline the talent and performance review cycle and improve the user experience.
- Partner closely with Total Rewards to ensure our talent processes support pay for performance methodologies.
- Facilitate sessions that feel more like conversations than presentations-engaging employees at every level.
- Work directly with our Human Resource Business Partners and business leaders to identify real capability gaps-and solve them in ways that don't always mean more training or workshops.
Strategic Workforce Planning (SWP)
- Working backwards from our internal mobility goals and philosophy, implement skill-based workforce planning solutions that enable Cloudflare to forecast capability gaps, identify skill adjacencies, and guide our talent decisions.
- Introduce an AI-enabled and system-driven operating model that connects employees to roles, projects, and development opportunities.
- Integrate AI skills intelligence into hiring, development, performance, and mobility to enable a more fluid and adaptive workforce.
- Identify critical talent gaps, surpluses, and skill adjacencies, developing mitigation strategies (e.g., build, buy, borrow).
Skills
- You are deeply knowledgeable about the business and industry, comfortable navigating and leading others through ambiguity, pivoting quickly to address new challenges, and solving complex problems without a pre-existing playbook.
- AI fluency: You're skilled in leveraging AI and machine intelligence to build the talent ecosystem
- Systems Thinker: You recognize the connections across the organization, and take a holistic approach to analyzing situations and developing solutions that are sustainable in the longer term and account for system interdependencies.
- Strategic Acumen: You have an ability to translate long-term business strategy into concrete talent and workforce initiatives.
- Data-Driven: You use data and insights to proactively diagnose issues, inform your recommendations, influence decisions, and measure the impact of your work.
- Execution Excellence & Resilience: You deliver high quality results through leading projects and initiatives with milestones and delivery schedules in partnership with stakeholders, and develop clear action plans with results-oriented goals for measuring success.
- Consulting & Partnering: You have a strong ability to build trust and credibility with business leaders as a subject matter expert, and to work effectively across multiple business areas and teams in a fast-paced environment.
- Change Management: You are skilled in leading organizational change and ensuring successful adoption of new HR processes.
Desirable Qualifications
- 10+ years of progressive experience in Human Resources, with a strong focus on Talent Management, Workforce Planning, and Performance Management.
- Proven experience partnering directly with C-suite executives within a rapidly scaling organization.
- Technology industry experience is strongly preferred.
- Bachelor's degree in Human Resources (or related field) required. Advanced degree preferred.
- Demonstrated success running large-scale, complex HR programs (e.g., annual performance cycle, talent review).
- Highly proficient in using Workday and other HR systems/tools tools to extract, analyze, and present data-driven insights to senior leaders.
- Prompt Engineering & Design: Experience using LLMs to accelerate content creation and organizational research.
- Exceptional verbal, written, and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.
Compensation
Compensation may be adjusted depending on work location.
- For Bay Area based hires: Estimated annual salary of $154,000 - $212,000
- For New York City based hired; Estimated annual salary of $148,000 - $204,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
Ai Fluency
Hr Systems
Machine Intelligence
Prompt Engineering
Workday
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The Company
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
Typical time on-site:
Flexible
