Talent Acquisition Support Specialist

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

About This Job

The Talent Acquisition Support Specialist plays a vital role in supporting multiple Talent Acquisition Specialists at Commerce Bank. This position is key to ensuring a seamless and high-quality experience for both candidates and internal stakeholders throughout the recruitment process. By partnering closely with Talent Acquisition Specialists, the Support Specialist helps deliver exceptional service and support, contributing to a best-in-class candidate and customer experience. This role offers an excellent entry point for individuals interested in pursuing a career in Talent Acquisition or Human Resources.

This is a hybrid role: Scheduled to be in-person in the Commerce Bank Career Lounge in Kansas City, MO three (3) days per week, with the ability to work from home on opposite days.

Essential Functions

• Collaborate with Talent Acquisition Specialists to provide both internal and external customer support throughout the recruiting process
• Serve as a welcoming and professional first point of contact at the Commerce Bank Careers Lounge, ensuring a positive and service-oriented experience for all visitors and candidates
• Coordinate all aspects of interview logistics, including scheduling, travel, and documentation, while maintaining a high level of service and responsiveness to candidates and internal stakeholders
• Support recruitment strategies that align with Blue Chip priorities to help to attract and retain top talent across the organization
• Manage, create, and post job openings across multiple lines of business, ensuring accuracy and alignment with business needs
• Oversee pre-employment processes, such as background checks and assessments, ensuring timely follow-up and clear communication with candidates and Talent Acquisition team
• Partner with Talent Acquisition Specialists to facilitate hire, pre-boarding, and onboarding processes, ensuring a smooth and consistent experience for new team members
• Partner with Talent Acquisition Specialists with career fair preparation, attendance, and follow-up activities
• Partner with Talent Acquisition Specialists with candidate phone screens and initial candidate outreach
• Maintain proactive and transparent communication with Talent Acquisition team members and hiring managers to ensure alignment and timely updates, consistently meeting service level expectations
• Safeguard confidential candidate and HR information, demonstrating the highest level of integrity and professionalism
• Embrace a One Team mindset, actively supporting colleagues and contributing to shared goals across the Talent Acquisition function
• Ensure adherence to all HR policies, procedures, and regulatory requirements to maintain compliance and mitigate risk
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong customer service orientation, with the ability to build trust, anticipate needs, and deliver a positive experience to both internal and external stakeholders
• Proven ability to manage multiple priorities with urgency, accuracy, and attention to detail in a fast-paced environment
• Strong problem-solving and decision-making skills, with a proactive and solutions-focused mindset
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
• Effective as both an individual contributor and collaborative team member, embracing a One Team approach to achieving shared goals
• Self-motivated and organized, with a high level of initiative and accountability
• Excellent written, verbal, and interpersonal communication skills, with the ability to engage effectively across all levels of the organization
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, and Outlook

Education & Experience

• Bachelor’s degree in Human Resources Management, Business or related field or equivalent combination of education and experience required
• 1+ year(s) relevant experience required
• 1+ year(s) customer service experience required
• 1+ year(s) administrative support experience preferred
• Previous experience in human resources and/or recruiting support preferred

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Talent Acquisition Support Specialist & Senior Specialist job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $21.40 to $31.50 per hour.

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Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

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