Jobs at Commerce Bank

This role involves developing and editing RFP responses and proposals for B2B opportunities, coordinating timelines, and collaborating with stakeholders.

The Customer Support Specialist handles customer inquiries regarding card fraud, processes disputes, monitors account activities, and ensures compliance with regulations while providing excellent service.

Support Retail Banking FP&A by producing monthly/quarterly management reporting, forecasting, budgeting, variance analysis, unit cost studies, and financial models. Provide data-driven analysis to business leaders, update financial models, create standard and ad-hoc reports, and drive process improvements to support strategic initiatives and leadership reviews.

Sell investment, planning, and insurance products to individual investors; manage an existing client book, generate new business with internal partners, contact customers to introduce services, and use digital tools (MoneyGuidePro, eSignature, Salesforce) to enhance client experience.

Provide technical application support across environments: install, configure, monitor, troubleshoot, manage job scheduling, certificates, alerts, and reporting. Coordinate with development teams and vendors, support testing and automation, and meet IT service-level expectations.

Provide legal services to Commerce Bancshares and subsidiaries: draft and negotiate vendor contracts, manage third‑party contract reviews, perform legal research, update contract procedures, collaborate with internal teams and Third Party Risk Management, assist with customer complaints and other legal projects.

The Director leads commercial incentive compensation and customer profitability programs, providing strategic direction, ensuring compliance, and enhancing team performance in a banking context.

Support and maintain IT portfolio management platforms (e.g., Planview) by configuring system settings, managing user accounts and permissions, creating workflows, importing/exporting data, producing basic reports and dashboards, providing first-level user support, monitoring system health, and documenting business requirements.

Manage income tax compliance and provision reporting, oversee tax return preparations, support audits, lead a team, and ensure regulatory compliance.

The Senior Securities Specialist monitors and processes trade settlement activities, resolves discrepancies, and assists clients while ensuring accurate operations in the CMG business line.

Collaborate with business and IT teams to elicit and document requirements (use cases, user stories, data flows), manage and refine Agile backlogs, support sprint and release planning, facilitate meetings, and produce artifacts to ensure solutions meet customer needs.

Supervise a 4-5 person Anomaly Detection Unit to review suspected fraudulent transactions across payment types. Manage workflow, escalate complex cases and trends, coach and develop staff, support process and control improvements, and track operational metrics to minimize loss and ensure regulatory compliance.

Process bill payment transactions accurately and timely, maintain relationships, improve processes, and support other teams as needed.

Handles inbound customer calls and emails about debit, credit, and corporate cards; reviews account activity, performs reporting and product changes, and maintains card setups. Works to minimize loss and ensure Visa, MasterCard, and federal compliance, monitors systems, provides empathetic customer service, and follows internal controls.

The Product Manager leads investments initiatives, defines strategies, manages vendor relationships, and prepares business cases for new products while overseeing cross-functional teams.

The Senior Marketing Specialist will develop and execute marketing initiatives, manage projects, conduct research, and ensure brand consistency for the Commercial line of business.

Oversee investment team, manage complex client portfolios, develop investment strategies, and build client relationships while ensuring adherence to fiduciary guidelines.

The Financial Advisor sells investment products, manages client relationships, partners with teams for new opportunities, and enhances client experiences using digital tools.

Serve as first point of contact for internal and external users of wealth management systems, providing tier-1 technical support, user access provisioning, troubleshooting, testing, training, and coordination with vendors. Identify trends, recommend improvements, assist with system maintenance and roadmap activities, and deliver excellent customer service.

The Treasury Management Officer drives revenue growth by developing new business, maintaining customer relationships, and achieving sales goals through various marketing and sales activities.