Talent Acquisition Specialist

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history. 

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

Position Summary: 

Ready to play a key role in shaping WORQ future? We are on the hunt for a Talent Acquisition Specialist who is not just filling positions but finding the perfect fit for our growing team. You will be our go-to person for understanding manpower needs, building strong relationships with candidates, and ensuring a hiring process that is smooth, inclusive, and aligned with our values. If you have an eye for talent, a passion for connecting with people, and a drive to create a workplace that celebrates diversity and innovation, this role is for YOU!

Job Description :

Strategic Recruitment Planning:

• Collaborate with the HR Team to develop recruitment strategies aligned with the Company's goals.

• Act as the subject matter expert for recruitment processes and best practices.

• Contribute to workforce planning and talent mapping to ensure the organization is well-equipped for current and future hiring needs.

Full-Cycle Recruitment:

• Manage the recruitment process from end-to-end for all positions across the Company, including job posting, sourcing, interviewing, and offer negotiation.

• Conduct thorough screening to assess candidate qualifications, cultural fit, and alignment with organizational needs.

• Guide hiring managers through the interview process, ensuring consistency and fairness in candidate selection.

• Work closely with the hiring managers to streamline and manage the hiring process through the Applicant Tracking System (ATS).

Sourcing & Talent Pipeline Development:

• Build and maintain a robust talent pipeline through proactive sourcing, networking, and leveraging diverse sourcing channels such as job boards, social media, professional networks, and industry events.

• Develop and nurture relationships with passive candidates to create long-term talent pools.

Candidate Experience & Employer Branding:

• Ensure a positive candidate experience throughout the recruitment process, providing timely feedback and maintaining transparent communication.

• Collaborate with People Division teams to design and implement compelling employer branding initiatives, ensuring alignment with company culture, values, and recruitment objectives.

• Create engaging content (videos, blogs, employee stories) for social media platforms to showcase the company's culture and career opportunities, driving candidate engagement and attracting top talent.

Offer Management & Negotiation:

• Extend job offers, negotiate compensation packages, and manage offer acceptance and rejections.

• Work closely with the superior to ensure compensation and benefits packages are competitive and aligned with internal policies.

• Coordinate the offer process with candidates, ensuring clarity on roles, expectations, and start dates.

Onboarding & Transition Support:

• Coordinate with the HR team to ensure a smooth onboarding experience for new hires.

• Provide guidance on the integration process, ensuring new employees are welcomed effectively and prepared for their roles.

• Monitor the early stages of new hires to assess integration success and identify any early issues that may need attention.

Data Management & Recruitment Analytics:

• Maintain accurate records of recruitment activities.

• Generate regular recruitment reports to provide insights to the superior on metrics such as time-to-fill, cost-per-hire, and quality of hire.

• Use data and feedback to continuously improve recruitment processes and optimize talent acquisition strategies.

HR Administration & Employee Relations:

• Assist in the development and implementation of HR policies, procedures, and practices, ensuring compliance with labor laws and internal guidelines.

• Support employee relations by addressing concerns, helping to resolve conflicts, and ensuring a positive workplace culture.

• Assist with performance management processes, including feedback collection, evaluations, and coaching support for managers.

Job Requirement(s):

• At least 2 years of experience in recruitment, HR, or related fields. Basic understanding of HR processes, including recruitment, employee onboarding, employer branding and HR compliance.

• Strong written and verbal communication abilities, with a talent for building rapport and connecting with diverse stakeholders across all organizational levels.

• Able to work independently with initiative while collaborating effectively within cross-functional teams. Known for creative, out-of-the-box strategies in sourcing and recruiting top talent.

• Exceptional attention to detail and organizational skills, adept at balancing multiple priorities and maintaining high performance in fast-paced, dynamic environments.

• Proficient in using recruitment platforms, ATS, and HR tools, as well as leveraging social media channels (LinkedIn, Twitter, etc.) and modern recruitment marketing techniques to attract top talent.

• Familiar with HR policies, employment laws, and best practices, ensuring compliance across all recruitment and HR activities.