Talent Acquisition Specialist

Posted 15 Days Ago
Be an Early Applicant
Cape Town, Western Cape
3-5 Years Experience
Marketing Tech • Software
The Role
As a Talent Acquisition Specialist, you will partner with customer support managers to develop recruitment strategies, source candidates, screen resumes, conduct interviews, manage the full-cycle recruitment process, and maintain a talent pipeline, ensuring a positive candidate experience and utilizing data-driven metrics for continuous improvement.
Summary Generated by Built In

Description

Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.

We are in search of an exceptional Talent Acquisition Specialist to be a valuable addition to our dynamic HR team. Are you the enthusiastic individual we are looking for?

Responsibilities:

🤝 Partner with Customer Support: Work closely with hiring managers to understand their talent needs and develop effective recruitment strategies, specifically focusing on high-volume customer support roles.

🔍 Source and Attract Candidates: Utilize various channels such as job boards, social media, and professional networks to source and attract top talent for customer support positions.

📄 Screening and Interviews: Screen resumes and conduct initial interviews to assess candidate qualifications, skills, and cultural fit. Coordinate and schedule interviews, both in-person and remotely.

📈 Full-Cycle Recruitment: Lead the full-cycle recruitment process, including extending job offers and facilitating the onboarding process, ensuring a seamless transition for new hires.

🌱 Talent Pipeline: Build and maintain a robust talent pipeline for future hiring needs, focusing on customer support roles.

😊 Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, maintaining strong communication and support.

📊 Data-Driven Recruitment: Utilize recruitment metrics and data to drive continuous improvement and optimize the recruitment process.

🌟 Industry Trends: Stay up-to-date on industry trends and best practices in talent acquisition, with a focus on high-volume recruitment for customer support.

Requirements
  • 3+ years of proven experience as a Talent Acquisition Specialist or similar role.
  • Deep understanding of the iGaming or Tech industry and its talent landscape.
  • Strong knowledge of recruitment techniques and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to build relationships and collaborate effectively with hiring managers and candidates.
  • Experience with applicant tracking systems and recruitment tools.
  • Ability to prioritize and manage multiple hiring processes simultaneously.
  • Strong attention to detail and organizational skills.
  • Self-motivated and proactive mindset.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
Benefits

🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market

💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, growth opportunities, international collaboration amongst our 8 prime locations and much more!

🌍 Experience an international work environment with a passionate, motivated and professional team

🏢 Be a part of our modern office space in Cape-Town, conveniently located close to all amenities and one of Malta's sought-after marinas

Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!

Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our connect with us on , and engage with us on .
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!

The Company
HQ: Ta'Xbiex
308 Employees
On-site Workplace

What We Do

Neo Group encompasses a portfolio of companies offering B2B services in marketing, technology, data analysis, customer support, HR, and compliance. Headquartered in Malta, our teams are strategically located across Europe, Southeast Asia, and Africa. Our mission at Neo Group is straightforward: to drive profitability and expansion in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.

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