Job Summary:
Responsible for supporting end-to-end sourcing activities with a strong focus on vendor management and partnership coordination. Identifies, engages, and pipelines candidates across various channels while working closely with external recruitment vendors to meet hiring demands for operations, corporate, and specialized roles. Monitors vendor performance, ensures SLA compliance, and maintains data accuracy across tracking systems while delivering a positive candidate experience.
Key Responsibilities:
- Source and pipeline candidates through job boards, social media, referrals, and vendor channels
- Manage relationships with external recruitment vendors and ensure alignment with hiring needs
- Track and monitor vendor performance, including submissions, turnaround time, and quality of hires
- Ensure vendors comply with agreed SLAs, processes, and recruitment standards
- Coordinate with recruiters and hiring managers to align sourcing strategies and priorities
- Maintain and update candidate databases, trackers, and ATS systems
- Generate and analyze sourcing and vendor performance reports
- Conduct initial candidate screening and endorsements as needed
- Support continuous improvement of sourcing strategies and vendor management processes
- Ensure a positive candidate experience throughout the sourcing stage
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field
- At least 1–3 years of experience in talent sourcing, recruitment, or vendor management
- Experience working with recruitment agencies or third-party vendors is preferred
- Strong knowledge of sourcing tools (LinkedIn, job boards, ATS platforms)
- Good data management and reporting skills (Excel or similar tools)
- Strong communication and stakeholder management skills
- Ability to manage multiple requisitions and meet deadlines in a fast-paced environment
- Detail-oriented with strong organizational and problem-solving skills
About Us
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
About the TeamAt Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
What We Do
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners – Making an impact matters. That’s why we invest in communities. - Referral Bonuses – Because who doesn’t like a little extra dough in your pocket? - Tuition Reimbursement – So you can keep your options open and your future bright. Are you ready to unleash the possibilities
