Talent Acquisition Program Specialist - MSP and Workforce Planning

Posted 3 Days Ago
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Columbus, IN, USA
In-Office
Entry level
Automotive
The Role
Coordinate MSP recruiting operations, workforce planning, hiring forecasts, recruiting capacity, service metrics, requisitions, supplier partnerships, and governance. Analyze workforce and recruiting data, create reports and operational scorecards, identify risks and resource gaps, reconcile supplier invoices and purchase orders, and improve processes. Partner with HR, Finance, Procurement, business leaders, and external providers to deliver compliant, scalable talent acquisition solutions.
Summary Generated by Built In

Job Summary:

We are looking for a talented Talent Acquisition Program Specialist - MSP and Workforce Planning to join our Cummins Inc. team. The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time.

 

In this role, you will make an impact in the following ways:

  • Drive effective managed service provider (MSP) operations by coordinating recruiting activities and ensuring seamless execution across sourcing and delivery teams.

  • Strengthen workforce planning accuracy by consolidating hiring forecasts into actionable regional talent demand insights.

  • Optimize recruiting capacity alignment by identifying gaps, risks, and resource needs before they impact hiring outcomes.

  • Enhance service performance through proactive monitoring of key metrics, operational scorecards, and service level commitments.

  • Ensure smooth hiring execution by connecting workforce planning, headcount approvals, and requisition processes without duplication or delays.

  • Improve operational efficiency by standardizing processes, documentation, and governance practices across the region.

  • Support informed business decisions through data analysis, reporting, and workforce planning insights that enable strategic talent acquisition outcomes.

  • Foster strong cross-functional partnerships with HR, Finance, Procurement, business leaders, and external providers to deliver scalable workforce solutions.

Responsibilities

To be successful in this role, you will need the following:

  • Demonstrated ability to manage complex HR, Talent Acquisition, or workforce-related programs while coordinating multiple stakeholders, priorities, and operational processes.

  • Strong analytical and problem-solving capabilities with the ability to translate workforce data, forecasts, and business needs into actionable solutions.

  • Effective consulting, communication, and relationship-building skills that enable collaboration across business leaders, service providers, and functional teams.

  • Proven ability to drive process excellence, operational discipline, and continuous improvement while maintaining compliance and accuracy.

  • Adaptability, resourcefulness, and results orientation, with a customer-focused approach to delivering talent and workforce planning solutions.

 

Education, Licenses, Certifications:

  • Professional certifications in project management, HR management, or directly related to the 30% or equivalent experience are preferred.

Qualifications
  • Preferred experience supporting managed service provider (MSP) programs, workforce planning initiatives, or Talent Acquisition operations within a complex business environment.

  • Leverage external talent sourcing methodologies, recruiting technologies, and workforce analytics tools to support hiring demand and workforce strategy execution.

  • Administer operational and commercial aspects of supplier partnerships, including service performance tracking, purchase order alignment, invoice reconciliation, and supplier onboarding coordination.

  • Utilize data analytics, reporting, data visualization, and business insights to evaluate hiring forecasts, recruiting capacity, and operational effectiveness.

  • Apply human resources consulting and business process execution expertise to balance stakeholder needs while ensuring efficient and compliant talent processes.

  • Partner closely with HR, Finance, Procurement, business leaders, and external service providers to deliver integrated workforce and recruiting solutions.

  • Demonstrate strong communication, collaboration, and interpersonal effectiveness when managing stakeholders across diverse functions and organizational levels.

  • Maintain process documentation, standard work, training materials, and governance practices that support consistency, scalability, and operational excellence.

  • Preferred ability to identify operational risks, recommend mitigation strategies, and drive continuous improvement initiatives that enhance service delivery outcomes.

  • Leverage technology and digital tools to improve workflow visibility, operational agility, reporting accuracy, and workforce planning effectiveness.

 

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
 

Skills Required

  • Ability to manage complex HR, Talent Acquisition, or workforce-related programs while coordinating multiple stakeholders and operational processes
  • Strong analytical and problem-solving capabilities, including translating workforce data and forecasts into actionable solutions
  • Consulting, communication, and relationship-building skills
  • Ability to drive process excellence, operational discipline, and continuous improvement while maintaining compliance and accuracy
  • Adaptability, resourcefulness, results orientation, and a customer-focused approach
  • Experience supporting MSP programs, workforce planning initiatives, or Talent Acquisition operations in a complex business environment
  • Experience with external talent sourcing methodologies, recruiting technologies, and workforce analytics tools
  • Ability to administer supplier partnerships, including service performance tracking, purchase order alignment, invoice reconciliation, and supplier onboarding coordination
  • Experience using data analytics, reporting, data visualization, and business insights to evaluate hiring forecasts and recruiting capacity
  • Human resources consulting and business process execution expertise
  • Ability to maintain process documentation, standard work, training materials, and governance practices
  • Ability to identify operational risks, recommend mitigation strategies, and drive continuous improvement initiatives
  • Professional certification in project management, HR management, or a related field, or equivalent experience

Cummins Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cummins and has not been reviewed or approved by Cummins.

  • Retirement Support A 401(k) with company contribution/match and both defined contribution and defined benefit pension plans are offered, alongside profit sharing and an employee stock purchase plan. This mix supports long-term savings and financial security.
  • Healthcare Strength Multiple medical plan options (HSA, HSA Plus, PPO) with dental, vision, life and long-term disability coverage are provided, along with telehealth, mental-health support, and wellness tools. In-network protections and HSA/HSA Plus structures are described to help manage costs.
  • Parental & Family Support Paid maternity and paternity leave, family medical leave, and adoption assistance are offered. Reduced or flexible hours and unpaid extended leave options further support caregiving needs.

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The Company
HQ: Columbus, IN
35,251 Employees
Year Founded: 1919

What We Do

At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.

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