Service Center
CSCS TX
Job Summary
The Talent Acquisition Partner is responsible for acting as a strategic talent advisor to multiple assigned markets as needed. Following Caliber’s recruiting process/system and legal requirements, the position will network, source, and evaluate and interview applicants for a variety of individual contributor market/center level positions.
Role and Responsibilities
- Develops and Executes Strategic Recruiting Plans:
- Communicates regularly with Talent Acquisition Managers regarding KPI alignment and achievement, recruitment process updates and changes, and internal customer alignment.
- Receives direction from Talent Acquisition Advisors, direct management, and operational leadership to review staffing strategy, providing recommendations, and understanding recruiting needs. Provides regular updates.
- With some supervision and direction, researches, recommends, and uses established and new sources for active and passive candidates.
- Utilize and digest internal forecasting systems (CORE) to ensure we are staffing to meet market demand
- Posts open positions internally and on approved job boards.
- Actively sources candidates using a CRM and other online tools.
- Reviews applications and interviews candidates to assess talent for the role. Interested, qualified and available candidates are submitted to hiring manager- KPI of 5:1 send out to hire ratio.
- Debrief with hiring manager (under 24 hours) post interview to determine next steps
- Proactively precloses candidates at each step in the recruiting process- ensuring over 90% acceptance rate.
- Partners with HR admin team for offer and onboarding process
- Maintains 100% data accuracy in ATS, current metrics, and compiles related reports for manager review
- Networking for Applicant Generation:
- Promotes and expands the teammate referral and alumni referral networks.
- Works with operations and business development leaders to build professional networks to help surface passive candidates.
- With some direction and support, leverages a variety of sourcing tools and strategies (i.e., Indeed, LinkedIn, social media, and hiring events) to provide a high caliber slate of candidates.
- With support, works with internal and external partners to form and maintain “competitive intelligence” on competitors within the market and follows Caliber’s guidelines on recruiting from competition.
- General:
- Performs other duties as required.
- Performs regular, in-market travel with less than 10% out-of-market travel.
Requirements, Skills & Knowledge
- Bachelor’s degree in human resources or related field; or equivalent combination of education, experience and training that provides the required knowledge and skills
- 2+ years of Value-Add Recruiting
- Applicant Tracking Systems and Candidate Relationship Management systems preferred, Workday
- Proficient in MS 365 (Word, PowerPoint, Excel)
- Ability to measure results of recruiting actions and adjust to meet deliverables
- High volume recruiting experience preferred
- Familiar with a variety of the HR concepts, practices, and procedures preferred
- Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality
- Ability to communicate effectively with all levels of management
- Effective written and verbal communication/interaction skills
- Must have strong organizational skills
- Actions embody Caliber’s Core Values
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What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
