Who we are:
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
The Talent Acquisition Manager will oversee all hiring activity for our growing San Salvador site, ensuring consistent delivery of high-volume recruitment needs. This leader will manage a team of onsite recruiters, partner closely with operations, and develop strategies to attract top talent in a competitive market. This role is ideal for someone who thrives in a fast-moving environment, loves building strong teams, and can balance strategy with hands‑on execution.
Responsibilities:
Lead, coach, and develop a team of onsite recruiters to meet daily, weekly, and monthly hiring targets.
Oversee the full recruitment lifecycle for high-volume call-center hiring, from sourcing strategy to onboarding.
Execute and support the recruitment of non-agent roles, including support staff, supervisors, and specialized operational positions.
Partner with site leadership, HR, Training, WorkForce Management, and Operations to forecast staffing needs and ensure hiring plans are met.
Drive creative sourcing strategies, employer brand visibility, and local market outreach.
Monitor recruiting KPIs, generate hiring reports, and implement process improvements.
Ensure consistent, positive candidate experience and adherence to company standards.
Manage on‑site hiring events, job fairs, and community partnerships.
Support workforce planning and talent pipeline development for future expansion.
Qualifications:
3–5+ years of recruiting experience, including high-volume BPO or call center hiring.
3 years of experience leading or supervising a recruiting team.
Client‑facing experience required, with the ability to build strong relationships, manage expectations, and communicate effectively with external stakeholders and partners.
Proven experience driving creative sourcing strategies and managing the full recruitment pipeline from intake to offer acceptance.
Strong understanding of local talent markets, sourcing channels, and competitive hiring strategies.
Proven ability to meet aggressive staffing goals in a fast-paced environment.
Excellent communication, coaching, and stakeholder management skills.
Resilience, adaptability, flexibility, and the ability to remain solution‑focused under pressure.
Strong analytical skills with experience using ATS tools (WorkDay) and reporting.
Intermediate–advanced English proficiency required (B2+).
Top Skills
What We Do
We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers.
Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own.
Follow us, and discover the power of InteLogix
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