The Recruitment Manager will lead talent acquisition strategies and recruitment operations supporting Revenue-as-a-Service (RaaS) and Banking, Financial Services & Insurance (BFSI) business functions. This role focuses on building high-performing recruitment teams, supporting business growth, and delivering talent solutions aligned with client and organizational objectives.
Qualifications- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 5 years of recruitment experience, preferably supporting RaaS and BFSI environments.
- Proven experience managing recruitment teams and delivering recruitment targets.
- Strong understanding of talent acquisition strategies, workforce planning, and recruitment metrics.
- Excellent stakeholder management, leadership, and communication skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Lead end-to-end recruitment for RaaS and BFSI-related roles, ensuring timely and quality hiring.
- Develop recruitment strategies aligned with business growth, workforce planning, and client requirements.
- Manage, coach, and develop recruitment teams to achieve hiring targets and performance KPIs.
- Partner with business leaders and hiring managers to forecast talent needs and prioritize recruitment activities.
- Monitor recruitment metrics, including time-to-fill, cost-per-hire, hiring quality, and productivity.
- Build talent pipelines for sales, business development, financial services, and other specialized roles.
- Drive process improvements to enhance recruitment efficiency and candidate experience.
- Prepare recruitment reports and provide insights to support business decisions.
- Ensure recruitment practices comply with company policies, client requirements, and relevant employment regulations.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum 5 years of recruitment experience
- Experience supporting RaaS and BFSI environments
- Experience managing recruitment teams and delivering recruitment targets
- Understanding of talent acquisition strategies, workforce planning, and recruitment metrics
- Stakeholder management, leadership, and communication skills
- Analytical, problem-solving, and decision-making abilities
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
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