Talent Acquisition Lead

Posted 4 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
80K-118K Annually
Mid level
Marketing Tech • Music • Sales
Our technology-fueled, creative solutions help businesses make the most of their audio touchpoints.
The Role
Leads high-volume talent acquisition for Sales Development Representative roles across U.S. offices while managing two recruiters. Responsibilities include coaching, performance management, pipeline ownership, sourcing, candidate screening, interview coordination, hiring-manager partnership, Greenhouse accuracy, and process improvement. The role combines hands-on recruiting with team leadership and requires consistently meeting individual and team hiring targets.
Summary Generated by Built In
Talent Acquisition Lead

Location: Chicago, IL 60611
Salary: $80,000 base | $118,000 OTE
Hours: 8:30am – 5:00pm
Reports to: Recruitment Director

The Role

We’re looking for a Talent Acquisition Lead to join PHMG’s Internal Recruitment team in Chicago.

This is a hands-on leadership role, combining high-volume recruitment with responsibility for leading and developing two Talent Acquisition Recruiters.

You’ll take ownership of recruitment for our Sales Development Representative (SDR) positions across our US offices, while helping drive the performance of the wider recruitment team. You’ll coach your recruiters, set expectations, monitor activity and results, and ensure we consistently deliver the volume and quality of talent the business needs.

Our SDR teams are fundamental to PHMG’s continued growth and profitability, so this is a highly visible role with a direct impact on the success of our US operations.

You’ll report directly to the Recruitment Director and play a key role in shaping how we attract, assess and hire sales talent as PHMG continues to grow across the US.

About PHMG

Founded in Manchester in 1998, PHMG has grown into the world’s leading audio branding agency, working with 39,000 clients across 54 countries, from ambitious SMEs to global brands including Samsung, Audi and Adidas.

With offices across the UK and US, we’re an ambitious, fast-growing business built around high performance, career development and progression. And as an employee-owned company, our people have a genuine stake in our continued success.

What You’ll Be Doing
  • Lead, coach and develop two Talent Acquisition Recruiters, supporting them to achieve and exceed their individual hiring targets.

  • Take ownership of team performance, monitoring recruitment activity, pipeline health, conversion and hiring results.

  • Provide regular coaching, feedback and support to improve recruiter performance and capability.

  • Lead by example by managing your own recruitment pipeline and consistently delivering against personal hiring targets.

  • Own the full candidate lifecycle, from proactive sourcing and initial outreach through to offer stage and welcoming new hires on their first day.

  • Conduct high-quality phone screens and guide candidates through virtual and in-person interview stages.

  • Partner closely with Sales leaders and hiring managers across our US offices to understand hiring needs and maintain strong recruitment pipelines.

  • Proactively source and engage candidates across LinkedIn and Indeed

  • Ensure Greenhouse is consistently accurate and up to date across candidate activity, interview stages and hiring outcomes.

  • Identify opportunities to improve sourcing strategies, candidate experience and recruitment processes.

  • Create a competitive, high-energy and accountable team environment where strong performance is recognised and celebrated.

What We’re Looking For
  • 3+ years’ experience in Recruitment or Talent Acquisition in a target driven environment

  • Previous experience leading, coaching or mentoring others, with the confidence to hold people accountable for performance.

  • A strong track record of achieving or exceeding individual targets or quotas.

  • Experience working in a high-volume, fast-paced recruitment or sales environment.

  • Strong sourcing and candidate engagement skills, particularly across LinkedIn and job boards.

  • Comfortable working on the phone and proactively approaching prospective candidates.

  • Excellent organisation and time-management skills, with the ability to manage multiple priorities.

  • A confident communicator who can build strong relationships with candidates, recruiters and senior hiring managers.

  • A polished, professional approach with the energy and personality to thrive in a competitive and sociable environment.

This role would suit an experienced recruiter who still enjoys being hands-on and delivering their own results, but is ready to take greater ownership of a team and develop other recruiters around them.

#LI-CL1

Skills Required

  • 3+ years of experience in recruitment or talent acquisition in a target-driven environment
  • Experience leading, coaching, or mentoring others
  • Ability to hold team members accountable for performance
  • Track record of achieving or exceeding individual targets or quotas
  • Experience in a high-volume, fast-paced recruitment or sales environment
  • Strong sourcing and candidate engagement skills using LinkedIn and job boards
  • Comfort working on the phone and proactively approaching prospective candidates
  • Excellent organization and time-management skills
  • Ability to manage multiple priorities
  • Confident communication and relationship-building skills with candidates, recruiters, and senior hiring managers
  • Polished, professional approach with energy and personality suited to a competitive, sociable environment
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The Company
HQ: Manchester
650 Employees
Year Founded: 1998

What We Do

PHMG is the world's leading audio branding agency. Our technology-driven, creative branding solutions realize the immense potential of the telephone and other audio channels – opening a company’s eyes and ears to a largely untapped opportunity. We offer a unique combination of expertise in the technology of call architecture, the marketing potential of audio touchpoints and the creative development of auditory brand assets – which allows us to unlock a company’s communicative power.

Why Work With Us

When you become part of PHMG, you enjoy the benefits of a world-class product, global growth, rewarding perks and endless opportunities for progression. It’s all this and more that makes our company a 'Top Workplace' and a Chicago Tribune 'Great Place to Work': accolades we’re proud to have achieved thanks to glowing feedback from our staff.

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