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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
Are you looking to join a recruiting team that cares about your experience and your personal growth?
As a Talent Acquisition Coordinator, you will play a crucial role in supporting our recruiting team and ensuring a positive and seamless candidate experience. This is an excellent opportunity for an organized, detail-oriented, and proactive individual to be a part of a dynamic and high-performing Talent Acquisition team. The ideal candidate will be the central hub for scheduling, communication, and administrative support throughout the hiring process.
What you'll do
- Partner closely with the Regional Recruiting team to create a positive candidate experience for our prospects and applicants, continuously innovating and improving ways to differentiate us as an employer of choice
- Coordinate all aspects of the interview experience from partnering with hiring managers and recruiters on scheduling, proactively and timely correspondence with candidates, and hosting candidates either virtually or in person to ensure a positive and seamless candidate experience
- Advise recruiters and hiring managers on best practices for candidate experience, leveraging your knowledge and research.
- Maintain and update candidate data accurately in our Applicant Tracking System
- Proactively communicate with key internal partners, providing timely updates or changes to schedule or process improvements
- Serve as a mentor or peer coach in solving unique situations or to support onboarding new team members
- Collaborate and support the larger TA & People team on projects as needed
- Support recruitment events, meet-ups, and other talent branding and event needs
- Conduct offer audits, manage req approvals, and assist with Jira tickets to support recruiting operations
- Act as a brand ambassador, demonstrating our values in all of your interactions
This role requires
- 2+ years of experience in the customer service, coordination in a corporate environment preferably within the recruiting area
- Prior scheduling & calendar management experience
- Strong time management and ability to prioritize work
- Strong attention to detail
- General knowledge of HR practices
- Ability to excel in independent work settings
- Excellent verbal and written communication skills
- Project management experience
- Ability to maintain confidentiality and utilize appropriate tact
Bonus points if you have
- Bachelor's degree or equivalent experience
- Experience in a customer-facing or HR role
- Experience with Mac OS, Applicant Tracking Systems (Greenhouse) and Google Suite
Please note that visa sponsorship is not available for this position.
#LI-TK1 #LI-Remote
The pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- 2+ years of experience in customer service or coordination in a corporate environment, preferably within recruiting
- Prior scheduling and calendar management experience
- Strong time management and ability to prioritize work
- Strong attention to detail
- General knowledge of HR practices
- Ability to excel in independent work settings
- Excellent verbal and written communication skills
- Project management experience
- Ability to maintain confidentiality and utilize appropriate tact
- Bachelor's degree or equivalent experience
- Experience in a customer-facing or HR role
- Experience with Mac OS, Applicant Tracking Systems (Greenhouse), and Google Suite
What the Team is Saying
New Relic Compensation & Benefits Highlights
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Healthcare Strength — U.S. coverage includes comprehensive medical, dental, vision, telehealth, EAP, mental‑health tools, and disability, supported by wellness stipends. Feedback suggests these offerings are a clear strength of the package.
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Parental & Family Support — Paid, gender‑neutral parental leave and subsidized backup childcare are provided, alongside family‑forming benefits such as fertility and adoption support. These supports are consistently highlighted as valuable for U.S. employees.
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Leave & Time Off Breadth — Flexible/unlimited PTO for exempt roles, defined PTO for hourly roles, paid holidays, and volunteer time are explicitly outlined. Feedback suggests this breadth of time‑off options is a notable advantage.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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New Relic Offices
None Workspace
We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
