This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner.
DUTIES & RESPONSIBILITIES:
- Answer incoming calls and respond to guest inquiries courteously.
- Receive, process, and manage takeout and delivery orders.
- Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
- Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
- Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
- Perform other duties and tasks as assigned.
High school diploma or equivalent
- Previous work experience in similar role preferred.
- Working knowledge of Point of Sale systems is preferred
- Basic computer skills
- Ability to handle cash and paperwork accurately.
- Excellent interpersonal and communication skills.
- Must be able to perform under pressure in a high-volume restaurant setting.
- Must be able to handle guest incidents/complaints.
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
Skills Required
- High school diploma or equivalent
- Basic computer skills
- Ability to handle cash and paperwork accurately
- Excellent interpersonal and communication skills
- Ability to perform under pressure in a high-volume restaurant setting
- Ability to handle guest incidents and complaints
- Previous work experience in a similar role
- Working knowledge of point-of-sale systems
What We Do
Legal Sea Foods is an American casual-dining seafood restaurant chain primarily located in the Northeastern United States. Founded in 1950 and headquartered in Boston, Massachusetts, the company is committed to providing high-quality, fresh seafood. With over 25 locations along the East Coast and a nationwide online shop, they are renowned for signature items like their award-winning New England Clam Chowder and iconic lobster rolls.
