The Role
Provide pre-sales technical engineering for power systems: analyze customer requirements, design compliant solutions, prepare technical specs and test plans, support sales with proposals and presentations, troubleshoot on-site issues, and collaborate with service and operations to ensure system reliability and customer satisfaction.
Summary Generated by Built In
Key Responsibilities
- Participate in enterprise-level projects by analyzing customer power system requirements and designing solutions that comply with international standards and industry best practices.
- Collaborate with global customers to prepare technical specifications, test plans, and acceptance documents, ensuring project quality, performance, and successful delivery.
- Work closely with the sales team to provide comprehensive technical support, develop technical presentations and proposals, strengthen pre-sales engagement, and help build long-term customer trust and relationships.
- Analyze on-site technical issues and provide professional recommendations and practical solutions to address customer challenges in a timely manner.
- Collaborate with service and operations teams to resolve site-related issues, ensure system reliability, and continuously improve the customer experience.
- Bachelor's degree or above in Electrical Engineering, Electronic Engineering, Automation Engineering, or a related engineering discipline preferred. A solid foundation in power systems engineering is highly desirable.
- Experience in power system design, implementation, or technical support, with exposure to large-scale projects such as data centers, industrial power systems, or high-voltage power distribution systems preferred.
- Technical Skills:
- Familiarity with power system simulation software such as ETAP and PSCAD, including power network modeling, analysis, and protection coordination.
- Proficiency in design and drafting tools such as AutoCAD and EPLAN, with the ability to independently develop single-line diagrams, circuit diagrams, and other technical documentation.
- Basic English communication and technical writing skills, with the ability to collaborate effectively with international teams and customers.
- Experience with UPS systems, power distribution systems, switchgear, busway systems, or critical power infrastructure.
- Strong analytical and problem-solving capabilities.
- Customer-focused mindset with excellent communication and presentation skills.
- Experience supporting mission-critical facilities such as data centers, telecommunications networks, or industrial plants is a plus.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Skills Required
- Bachelor's degree or above in Electrical, Electronic, Automation Engineering or related discipline
- Experience in power system design, implementation, or technical support (large-scale projects like data centers, industrial power, high-voltage)
- Familiarity with power system simulation software such as ETAP and PSCAD (modeling, analysis, protection coordination)
- Proficiency in design and drafting tools such as AutoCAD and EPLAN; ability to develop single-line and circuit diagrams
- Basic English communication and technical writing skills for collaboration with international teams
- Experience with UPS systems, power distribution, switchgear, busway systems, or critical power infrastructure
- Strong analytical and problem-solving capabilities
- Customer-focused mindset with strong communication and presentation skills
- Experience supporting mission-critical facilities (data centers, telecom networks, industrial plants)
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The Company
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
