Tableau Administrator

Posted 20 Days Ago
Be an Early Applicant
Atlanta, GA
95K-123K Annually
3-5 Years Experience
Fintech
The Role
Elavon is seeking a Tableau Admin to own and deliver solutions supporting US Bank's Payment Services Business Intelligence team. Responsibilities include installing, configuring, and optimizing Tableau software, troubleshooting issues, providing technical support, developing dashboards, and translating insights for non-technical audiences.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 


Job Description

U.S. Bank Payment Services is seeking a Tableau Admin that will leverage their knowledge and skills as a Tableau Administrator that will be trusted to own and deliver complex solutions supporting US Bank’s Payment Services Business Intelligence team. Follow the development life cycle (requirements gathering, design/prototyping, development, QA, UAT, and deployment) in accordance with the Agile framework.

Primary Responsibilities:

- Install, configure, and upgrade Tableau software and server components

- Monitor and optimize Tableau server performance, availability, and capacity.

- Troubleshoot and resolve Tableau-related issues, such as data access, dashboard loading

- Provide system administration support to customized applications, user permissions, security settings, custom objects, and deployments

- Provide technical support and guidance to Tableau users, including creating and editing SQL queries, data sources, and calculated fields.

- Collaborate with data engineers, analysts, and other stakeholders to ensure data quality, accuracy, and availability

- Expert in Tableau server commands like synchronization, Tabadmin, Tabcmd and Tableau server backup activity

- Expertise in resolving workbook performance issues and implementing best practices

- Assist in developing new Tableau dashboards and monitor, maintain, and enhance existing dashboards

- Translate findings into actionable insights for non-technical audiences

- Be a creative problem solver bringing innovative solutions to data challenges

- Present your work to the business audience, team members and other stakeholders

- Collaborate with Teams to estimate, plan, and manage new feature development and testing

- Work with team members to analyze business requirements, translating those requirements in to customized data solutions while keeping the overall end-user experience in mind

- Assist with in-depth analysis of technical problems, suggest short- term and long-term resolutions and an overall roadmap for the completion

- Support post deployment activities including knowledge transfer, process documentation and application bug fixes

- Adhere to and completion of US Bank’s Risk Management compliance procedures and exercises, including performing Data Resiliency, Data Corruption, Health Assessment and Data Recovery exercises

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Basic Qualifications
- Bachelor's degree in a related field, or equivalent work experience
- Five to seven years of statistical and/or data analytics experience

Preferred Skills/Experience

- Bachelor’s degree in Information Systems, Computer Science or degree in related graduate coursework

- Hands-on experience developing customized solutions within the Tableau platform

- Hands-on experience designing, coding, and implementing Tableau dashboards

- 7+ years of experience developing IT systems

- 3-5 years of experience with Tableau development

- 3-5 years of SQL experience

- Experience integrating Tableau visualizations into web applications

- Working knowledge and experience with complex business systems integration from various data sources

-Certified in Tableau Server Associate or Server Admin

-Experience with integrating Tableau in Azure Cloud

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $95,285.00 - $112,100.00 - $123,310.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Top Skills

Tableau
The Company
HQ: Atlanta, Georgia
4,632 Employees
On-site Workplace
Year Founded: 1991

What We Do

YOUR ELAVON
We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business.

For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries.

We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry.

Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand.

* We accept relay calls

ELAVON BY THE NUMBERS*
• A global leader in payment processing for more than 30 years
• Consistently rated among the top five global payment providers in the world
• Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
• More than 1.5 million customers in over 36 countries
• Processing more than 6.2B total transactions annually in over 131 currencies
• Partnerships with more than 650 banks worldwide
• Multilingual customer service available 24/7/365

* Nilson Report, 2020/2021

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