Table Games Supervisor

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Table Games Supervisor

Salary: Based on knowledge and experience
Supervisor I - $36.05 +
Supervisor II - $38.46 +
Supervisor III - $40.87

Status: Full Time

Shift: Varies

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities:

• Oversee daily operations of the Table Games Department.

• Trains, coaches, and counsels Team Members proactively.

• Ensures cards are dealt accurately and procedurally correct.

• Practices and supports Monarch’s courtesy guidelines at all time while promoting outstanding guest relations.

• Manages the administration of fills/credits, players ratings, keeps track of markers, and rundowns.

• Processes payroll for table games dealers.

• Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum. Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

• Maintain payroll records, protect and control all department keys and assets.

• Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures.

• Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

Qualifications:

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.

• 1-2 year of previous dealing experience preferred.

• Previous supervisor experience a plus.

• Skilled in establishing and maintaining effective working relationships with staff and other departments.

• Must possess excellent guest service and communication skills with the ability to deal with guests.

• Proficient in Microsoft Office.

• Ability to speak and write English.

• Ability to communicate information through spoken words and sentences that others will understand.

• Ability to read and understand information and instructions presented in writing.

• Strong general mathematical skills.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Must have the ability to stand for duration of shift.

• Must be able to bend, stoop and continuously use hands.

• Successfully pass a pre-employment criminal background check and drug screen.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.

• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).

• Growth opportunities available within department/company.

• Access the team dining hall with one free hot meal per shift.

• Company-matched 401k.

• Paid time off and six observed holidays

• Team Member Hotel, Retail, and Spa Discounts

• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.