About our company
Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.
Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.
Learn more at www.confiemx.com
Requirements
- Conduct in-person and remote interviews while building the value of the brand utilizing various interview techniques (Competency & Behavioral based interviews).
- Perform English level assessments utilizing the Common European Framework for the Reference of Languages.
- Compliance with the operative hiring requirements and overall objectives of the area.
- Follow-up with the internal transfer of operative personnel.
- Analyze the candidate’s job application results for the selection of qualified personnel.
- Assessing applicants' knowledge, skills and experience to best suit open positions.
- Generate and update applicant tracking report, daily candidate flow and overall candidate profiling.
- Punctual follow-up with interviewed candidates (candidate feedback).
- Send the consent forms to our internal and external clients and meet the deadlines required by the clients.
- Bachelor's degree (Desirable)
- Experience with different ATS tools
- Intermediate-Advanced English level
- Specialized knowledge: Related Human Resources experience
- Computer knowledge: Microsoft Office
- Experience: 1+ years experience in the Talent Acquisition activities.
- Learning capacity
- Service oriented
- Adaptation to Change
- Attention to detail
- Organized
Benefits
- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities
Skills Required
- Bachelor's degree (Desirable)
- Experience with different ATS tools
- Intermediate-Advanced English level
- Related Human Resources experience
- 1+ years experience in Talent Acquisition activities
- Attention to detail
- Organized
What We Do
Confie is the largest independent personal lines insurance agency and broker in the United States, operating as a leading call center in Tijuana that provides customer service, back office support, and sales for US insurance companies.
