TA Contingent Workforce Coordinator

Location: Pune, India

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living!

This role is responsible for coordinating the end-to-end lifecycle of contingent workers, including requisition intake, onboarding, extensions, and offboarding. The position serves as a key liaison between hiring managers, third-party vendors, and internal teams to ensure compliance with internal policies, labor regulations, and classification requirements. The role will involve working extensively with Vendor Management Systems (VMS) such as Fieldglass, as well as Workday, to maintain accurate data and manage contingent workforce operations efficiently. This role plays an integral part in supporting contingent workforce strategies, analytics, and process improvements. The position is based in Pune and may also require interfacing with procurement, finance, and legal teams to facilitate tasks like PO creation and invoice processing.

What will you be doing?

• Coordinate the lifecycle of contingent workers (CW), including requisition intake, supplier engagement, onboarding, extension, and offboarding.
• Serve as the primary point of contact for managers and third-party vendors regarding contingent worker requests and queries.
• Ensure all contingent workforce activities are compliant with internal policies, labor regulations, and classification requirements.
• Ensure accurate and up-to-date records in Vendor Management Systems (Fieldglass) and Workday.
• Handle and support queries from Fieldglass (VMS).
• Monitor contract end dates, manage extensions, and facilitate requests in a timely manner.
• Support reporting, analytics, and auditing efforts related to the contingent population (e.g., headcount, tenure, and spend).
• Assist with Finance and budget reporting.
• Educate hiring managers on contingent workforce guidelines, sourcing options, and policy.
• Contribute to process improvements and support projects that enhance the contingent labor/TA strategy.
• Coordinate contingent to full-time/perm processes.
• Liaise with agencies/suppliers on queries, requests, and escalations.
• Manage ad-hoc report requests from the business when required.
• Manage queries and escalations from Hiring Managers.
• Assist Managers with the background screening process on new hires.
• Coordinate with Managers on PO creation and invoice processing.

What will you need to be successful?

• Education: Bachelor's or master's degree in human resources or equivalent field.
• Should have 2-3 years of relevant experience in coordinating or supporting the Contingent Workforce or Staffing Program, preferably in a large or matrixed organization.
• Familiarity with VMS platforms (ideally Fieldglass) and Workday
• Strong understanding of contingent labor categories (agency contractors, SOW, Sales etc.)
• Should have strong skills in Advance Excel and Power Point for reports. Proficient in MS Office Suite.
• Knowledge of worker classification (1099, IR35, EOR etc.) and risk mitigation.
• Excellent organizational and communication skills, with a customer-service mindset.
• Ability to multitask and manage competing priorities in a fast-paced environment

Competences:

• Stakeholder Management: Ability to build strong relationships and manage expectations with hiring managers, vendors, and cross-functional teams.
• Attention to Detail: Ensures accurate recordkeeping, data entry, and adherence to compliance standards.
• Problem Solving: Proactively manages queries, escalations, and process improvements with a solution-oriented mindset.
   

You Unlimited.

We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion + Belonging: Committed to Welcoming, Celebrating, and Thriving. Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).

Other reasons why you will love it here!

• Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
• Your Wellbeing: Parents’/Parents-in-Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

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